Protur Badia Park Aparthotel

We stayed for 10 nights in July. It is clean and well maintained, however lacking basic things like no bottled water in the room on arrival, no shampoo or conditioner in the bathroom make it a 3 star. The buffet was very, very repetitive and the food was usually lukewarm warm. Once we discovered the microwave, we collected our food and put it in there to get it hot. Booking the speciality restaurants was hard work. They guarantee one booking at one of the restaurants per stay, advised to book on arrival. The soonest we could get a table at the Italian was 6 days after arrival. If you then want to book one of the others, you have to try at 2pm every day, when they release any available tables, along with everyone else at all of the Protur Sa Coma hotels to try and book for that day. The chance of a booking is virtually nil during peak season. It doesn’t matter whether you have booked a stay for 3 days or 3 weeks, you still only get one guaranteed booking. The majority of other hotels tend to say one booking for 1 to 7 nights, 2 for 8 to 14 nights etc. The food we had at the Italian was good (and hot) which was a welcome change from the buffet. We also booked a table at Bari, the Italian on site at the Badia Park. The food was served buffet style and was again cold, very underwhelming. We spent most days at the kids splash pool as we had our 2 year old Granddaughter with us. It was generally not too busy. The main pool was very busy, with music, games etc and sunbeds were crammed in everywhere. Pool towels are provided an arrival but can only be exchanged once every 3 days by taking them back to reception. They check your room number and when the towels were provided, if it hasn’t been 3 days, they will not exchange them. Soft drinks are self-service and always in paper cups, which is fine for daytime around the pool (for safety) but to expect adults to drink out of paper cups in the evening just because they don’t want an alcoholic drink it crazy. We were all sick of paper cups by the end of the holiday. All in all, we would not return here, there are too many things which are sub-standard for 4 star hotel.

We visited this hotel from 15-22nd of June , we had a fantastic family holiday I can definitely recommend going here if you have little ones , we had our 3 year old grandson with us and there was so much to do , I'd like to give a special thank you to Ana on reception, we had a bit of a worry that my grandson was going to get out of the room in the middle of the night to try and get into our room, Ana spoke to hotel security and within a few minutes a very helpful security man came to the room and sorted something to help us all relax knowing our grandson wouldn't be able to get out of the room in the night while everyone was asleep, food was all lovely, drinks were good , plenty of ice cream, all in all a really good family hotel

We had a wonderful week’s stay at Protur Badia Park. The hotel works really well for families and has thought of everything you could possibly need. It was great having a larger pool, smaller baby pool and the addition of a splash pool out the way at the back which our almost 3 year old loved. At the back, separate to the hotel was Paradise Park which had go karts, trampolines, small rides (for €1) and a larger splash area. It was great that this was included in the hotel price but was separate from the hotel so it didn’t feel too busy. The whole place was very clean, despite it being a busy week for families at the hotel there was never any mess. The rooms were also more modern and better than I was expecting. We thought the food was really good for a buffet and having the option to book themed restaurants in the other hotels broke it up a bit. Despite it seeming like we picked a busy week at the hotel there was never a wait for anything and 50% of the sunbeds still available most days at 1030am, no silly sunbed wars. Ice creams in the multiple freezers always fully stocked. We had a really great time. The only thing is there was a lot of children at the hotel, I imagine because it caters for them so well! However if I was looking for a holiday as a couple without children I wouldn’t book this one. For families with children it’s brilliant.

Lovely clean rooms and pool very clean. Cleaners amazing the rooms were left lovely after they had been in. Staff not very friendly or chatty - the entertainers were though! Made for a bit of an awkward atmosphere. Not ideal for friends/couple holiday as there were a lot of families and children (which is fine just wasn't for us). Food wasn't the best it was all very bland but there was a big selection. Snacks pretty much all day and ice lollies and ice cream available all day. Very close to the beach and lots of shops and there's a carrefour right next door.

Just returned from a week here at the beginning of June. What a fantastic hotel, much better than expected. The staff are so accommodating and the hotel is spotlessly clean with great facilities. I was worried that we had chosen the wrong hotel because the Safari next door is bigger, but having walked around them, I believe this one is better. It’s smaller, seems more friendly and personal and the staff are fantastic. You have the added benefit of being able to use the Protur facilities whenever you choose including the splash park, the boats, the mini golf, feeding the fish and all the entertainment activities around the complex. The Safari seemed too big, too loud and too crowded. I think we would have struggled to watch out for our young granddaughter there. We requested a room change on arrival because we prefer not to be on the ground floor and they immediately found us two rooms a few doors apart on the first floor. They delivered a kettle and a child step and toilet seat to our rooms for our 3yr old granddaughter on request. Nothing was too much trouble. The pools are fantastic. There was such a great choice of the main pool, the kids pool and a splash park. All were warm and sunbeds were available at all times of the day. The pools opened at 10am and no one reserved beds in advance, there were plenty for everyone. The activity programme during the day was plenty and varied. The kids mini disco was great and the evening entertainment was ok, a bit cheesy, but amusing at the same time. Could do with a bit more translation for the English guests, quite a bit was in German, but still enjoyable and we got the gist of what was going on. The food in the main restaurant was good, there was plenty of choice. The people who say it’s a bit samey I think are the ones who put a bit of everything on their plates at every meal. If they made a meal each time, it would be different every time. The waiting staff were fantastic and cleared plates away so quickly and kept everything immaculately clean and tidy. The only negative I would say and it’s quite a big one is that there are no allergy labels, especially at the dessert counter. You could eat with allergies, but you would have to be extremely careful about your choices. The snack bar wasn’t that great in the afternoons, mainly cheese, cold meat and bread. The rooms were clean, modern and comfortable. The aircon was working and kept the room nice and cool. There is a fridge and microwave in each room. I think the only improvement required for the rooms could be tea and coffee making facilities. We are early wakers and you have to wait to go down to breakfast at 8am to get a coffee. Having said that, we did get a kettle delivered from reception and we brought our own coffee with us and were able to buy water, milk and cups at Carrefour next door, so we found a way round it. Overall it’s a great hotel, we had a fantastic time and would definitely recommend it.