Kaila City Hotel

Personál byl velmi pozorný a ochotný. Moc se nám líbilo. Nemůžeme nic vytknout.

Hotel se nám velmi líbil. Bylo nám s rodinou dobře. Děkuji lidem, kteří zde pracují. Zvláště bychom chtěli poděkovat Banu, Enes, Kübra a Aysun, kteří pracovali na recepci. Opravdu se o nás starali. Poloha hotelu je velmi pěkná. hotel blízko moře

Well where do I start We came for ten days, and from the minute we stepped through the door it was smiles all round. ALL the staff are amazing, so helpful, everything is done with a smile. Bar staff are good fun and it was lovely to chat and have a laugh with them. Reception staff go above and beyond, they are helpful and very friendly.The cleaning staff work so hard the hotel is SPOTLESS, ( even the pool bar toilets ). Rooms cleaned daily and smell lovely. We have had a amazing time and would definitely recommend the hotel, this hasn't happened for a while but I'm sad to be going home. Until next time, thank you for a lovely holiday 😊

I spent 8 nights at this hotel and can honestly say that I had a wonderful stay and would gladly return. Overall, my experience was very pleasant, and the atmosphere, services, and conditions provided all contributed to a lovely holiday. I would, however, like to mention two small observations that I hope the hotel management will take into consideration. The first concerns the doors to the guest rooms, which slam very loudly if they are not held and closed carefully. The noise can be quite disturbing, especially during the night, and can easily wake up other guests. It might be helpful to check the closing mechanism or consider installing door closers with dampening features. My second observation is more related to the behaviour of some guests. Unfortunately, during the night, there were guests who did not respect the quiet hours and spoke extremely loudly or even shouted in the corridors. It would be helpful to remind guests of the hotel’s quiet-hour policy. Apart from these points, everything was very good, and I thoroughly enjoyed my stay. Many thanks to the entire team for their hospitality and for the wonderful moments spent here! These small issues certainly do not overshadow my overall experience, which was a very pleasant one.

Great stay with fantastic service from the staff. Good food and drinks all day. Will definitely be back.