Seaden De Mar Resort & SPA

Unfortunately, I cannot consider this hotel a true 5-star property. Upon our arrival, we were informed that the family room we had booked was not available. What was most disappointing was the complete lack of apology or any real effort to address the situation — we were simply given the information as if it were completely normal. The staff is another major issue. Most of them have very limited English or German, which makes any communication difficult. The reception staff in particular were extremely disappointing and did not provide the level of service I would expect from a 5-star hotel. Man at the reception simply picked up the phone in the middle of our conversation and started to speak Turkish which was very disrespectfull. Nobody from the staff would greet you even if they look at you. Dinner or breakfast in the main restaurant can sometimes be a nightmare. There is practically no table service — nobody comes to offer or bring drinks, and tables are often left uncleared. This creates a chaotic atmosphere and is far below the standard expected from a luxury hotel. The taxi company Side jet transfer in the hotel lobby is special category too. We paid for private taxi to and from Side. They gave us a car with broken air condition and on the way back they simply put two more people to our taxi with no explanation. 6 people in car with no air condition, we were sick. They did not give us money back and explained us that company owner is not picking up the phone. Do not use this company for any transfer. On the positive side, the beach is nice and, importantly, there is no need to fight for sunbeds. The variety and choice of food are also quite good. Overall, there are some positive aspects, but the service, communication and especially the reception experience are nowhere near what I would expect from a 5-star hotel. For me, the hotel does not live up to its advertised category. We would never come back.

The hotel has a great location. The rooms are modern and offer beautiful views of the sea and the pool. The food is very good, and there is something for everyone. The dishes look beautiful, and the cakes are true works of art. This is definitely thanks to the chef, Muslu. The staff are friendly and helpful. We would like to thank the entertainment team, especially Leo. The evening shows could be more interesting, sometimes they were quite boring. We would also like to give special recognition to the bartender Hakan. He made really delicious cocktails and served people very quickly. The hotel has a beautiful and clean beach. I really like the large water park. There were a lot of people at the water park because it is shared by guests from two hotels. Also, there were not enough lifeguards, as not all of the slides were ever open at the same time.

This place keeps on giving truly a gem. It’s just 40 days old so everything is brand new and spotless. Selection of food is great the staff can’t do enough and the main pool is a hive of activity every other hour, aqua aerobics with little trampolines placed in the pool, captain Jack sparrow with real macaws for a photo experience, card games ice bucket challenges and this is only day two. Night time shows are well choreographed and after coming to turkey on and off over 20 years I thought I’d seen it all but this hotel is a game changer. Well thought out with a vitamin bar that has bubble teas, matchas, popcorn just brilliant. You can walk down the beach and walk up onto what looks like a pier but it’s more sun loungers and then take the steps down into the sea if you want bring a bread roll and feed the fish great experience for all swimmers. There is a wide selection of sun loungers no need to get up at 5am it is peak season and no struggle here. Children’s pool area has great selection of waterslides and water jets that spray you and the teenagers won’t be disappointed with a wide selection of slides and rubber rings for tubing. There are about five shops outside the hotel which sell bags shoes and t shirts and another ten in the small precinct plus a hairdressers £15 for a blow dry on long hair, there is a hairdressers in the hotel but I don’t know how much that is. Location of hotel is pretty remote it’s a two hour drive from Antalya airport but defo worth it. Hopefully in another year there maybe Some more shops outside to boost the area. Jet skis 75€ for 20mins and parasailing additional cost on the beach. Finally the swim up bar the staff are amazing.