Selectum Noa Belek

V Caesar Belek jsme byly poprvé, hotel naprosto předčil naše očekávání. Ubytování proběhlo bez komplikaci a hned, dokonce nám pomohli se změnou pokoje. Pokoje uklizeli každý den, sejf na pokoji je zdarma, každý den doplňovali minibar, wifi je na pokoji i v celém hotelu, běží naprosto bez problému. Drinky dělají na barech moc dobré, když si vybere, používají kvalitní alkohol (většinou mezinárodní). Skvělá vystoupení v amfiteatru každý den a každý den taky diskotéka se skevými Dj. Dnes je již náš poslední den a rozhodně plánujeme se příští rok vrátit.

Navštívil jsem některé hotely v Turecku a mohu říci, že cesary je jedním z hotelů, které mě ovlivňují zejména aktivní animační tým s Lionel Jafar Arthur Ismail Burak Oscar Lola Kirill Anna Busra ayfer nazerke roza diana. . .

Skvělá kuchyně skvělá pohostinnost. Toto místo je úžasné. Pokud porovnáte cenu s kvalitou, toto místo je krása. Máte 6 restaurací a pláž je opravdu čistá a široká. Můj pokoj byl pozorován na moři, takže jsem si ho užila hodně

After more than 10 years working in professional customer service and hospitality, I really notice (and appreciate) people who do their job with genuine care. My stay at Selectum Noa Belek confirmed that this hotel has many of those people. A special thank you to Mr. Mehmet for arranging room 6489 with the view I had requested and an earlier check-in. As this was my first time in Turkey, I found the Guest Relations WhatsApp system extremely convenient and well organised. Sabina from Guest Relations was consistently friendly and helpful, and I was impressed by Can, who regularly walked the facilities taking notes on how the guest experience could be improved. That kind of proactive attitude is rare and much appreciated. At the outdoor bar, Umut and his manager Kamil treated me like a VIP. They made the best RedSnow and Mojito cocktails of the trip – thank you both! One issue I should mention: my room had an ant problem. I woke up each morning with more red spots, and on the last night I even found ants on the bedsheets, which made sleep difficult. The team did try to resolve it. While it was uncomfortable, it was a temporary problem and did not ruin my overall stay. P.S. Elif from Housekeeping noticed I like to sleep in till 11:00 and by day 3 she woke me up just before breakfast ended, so I am thankful to her. Despite the ant inconvenience, I left extremely happy with the majority of the staff, especially the people I have named. This was my first visit to Turkey and Selectum Noa Belek, and I already look forward to returning. Highly recommended for the service and the view.

Overall, we were disappointed with our stay at this hotel and would not choose it again. The problems started as soon as we arrived. Our room key cards were mixed up with those of other guests, they were our friends but causing confusion with the room assignments. A birthday amenity intended for one of the children in our group was also delivered to the wrong room, and we had to take it to the correct guests ourselves. Despite having booked three rooms for three people each, we were left with only two towels per room every day. We contacted reception repeatedly and asked them to provide enough towels for three guests, but our requests were consistently ignored. In the end, I had to ask the housekeeper directly. She barely spoke English, but at least she provided the extra towels. The furniture was in extremely poor condition. It was heavily worn and clearly in need of replacement, giving the rooms a neglected appearance. Another major issue was the room safe. The battery appeared not to have been replaced for a long time, resulting in an error that prevented us from opening it. We contacted reception by phone and through messages, but they sent someone to the wrong room — the same room-related confusion caused by the key cards we had been given upon arrival. We were then assured that another staff member would be sent, but nobody showed up. When we followed up, reception again claimed that someone had already attended to the issue, which was simply not true. After waiting for an hour and a half, a staff member finally arrived but was still unable to fix the problem. As soon as the code was entered, the safe displayed an error and automatically locked itself again. Because of this delay, we also missed breakfast. To make matters worse, the swimming pool water was extremely cold, making swimming an unpleasant experience. Overall, our stay was marked by repeated organisational failures, a lack of attention to guests' needs and poor room maintenance. We expected much better service from a hotel where we had paid for our stay. Unfortunately, we would not return and cannot recommend this hotel based on our experience. Evening Entertainment and Organisation The hotel's overall organisation was not particularly impressive. There were information boards displaying the entertainment schedule, but in practice, the programme was almost identical every evening: a children's disco at 8:30 p.m., followed by live music. There was very little variety, and the setup was uncomfortable. Guests were expected to stand around tall bar tables to listen to the music, rather than having enough proper seating where they could comfortably enjoy the evening entertainment. There was no ashtray on the balcony. We left a small cup there to use for cigarette butts, but it was taken away every time the room was cleaned. As a result, we had nothing suitable to put out our cigarettes or dispose of the cigarette butts. It may seem like a minor detail, but it was an unnecessary inconvenience. One of the positive aspects was that the resort is large and offers plenty of space to walk around and explore. The food was tasty and enjoyable, which was one of the positive aspects of our stay. The hotel's overall organisation was not particularly impressive. There were information boards displaying the entertainment schedule, but in practice, the programme was almost identical every evening: a children's disco at 8:30 p.m., followed by live music. There was very little variety, and the setup was uncomfortable. Guests were expected to stand around tall bar tables to listen to the music, rather than having enough proper seating where they could comfortably enjoy the evening entertainment. One of the beaches was very rocky, with lots of stones along the shore. Putting aside the negative aspects, the resort does have some positive features. The food was tasty, the grounds were spacious and green, with plenty of areas to walk around and enjoy. There were also activities for children, giving them opportunities to have fun.