LUX* Marijani Zanzibar

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I had mixed feelings about my stay at LUX Marijani. There are definitely some lovely aspects to the hotel, and for most of my stay I thought the staff were fantastic — warm, friendly, attentive and genuinely welcoming. However, for a hotel positioned at this level, some of the facilities were disappointing. The gym is very small with limited equipment, and the pool is also quite small and feels dated compared with the rest of the property. The buffet was probably one of the biggest let-downs for me. I found the food quite repetitive and uninspiring, and after a few days it became boring. I would have expected much more variety and quality from a resort of this standard. Unfortunately, the biggest disappointment came when I was leaving. As soon as it became apparent that I was checking out, the behaviour of some staff noticeably changed. There was a lot of lingering around while I was preparing to leave and it became uncomfortably obvious that a tip was being expected. I am more than happy to tip when someone has provided great service, but I don’t like feeling pressured into doing so. It actually made me question some of the wonderful service I’d experienced beforehand, because what had initially felt warm and genuine suddenly felt transactional. It’s a shame because there is a lot to like about LUX Marijani and I did have some genuinely lovely interactions with members of staff. With improvements to the buffet, gym and pool area — and a more discreet approach to tipping — the overall experience could be considerably better.

The beach is clean and beautifully designed Very friendly atmosphere Beautiful spacious rooms that are well designed A quiet place to enjoy your holiday Top quality service with very cheerful staff The hibiscus juice is top notch

We had an amazing time. The stuff is extremely attentive and kind. The food and entertainment is great! The hotel was spotless at all times. We highly recommend it, and would happily return!

Everyone at Lux Marijani wanted to ensure we had a wonderful anniversary trip. They made a special room welcome and a lovely anniversary cake. Ahmed made our wine tasting in the cellar extra special. What a wonderful way to end our Africa trip!