One&Only Portonovi

We had an amazing stay at the one & only. The room had fantastic views of the bay, and the service was great. Anja and Iva were our hosts and helped us with anything we needed during the stay. Only a short walk to the Marina where you have more good restaurants to choose from on top of the hotel. Would recommend a stay

Iva and Anja are amazing, they helped us so much at the hotel. Changing reservations, having recommendations etc. The property is amazing!

The One & Only Portonovi is an amazing hotel. The hotel is immaculate, but, more importantly, the staff are exceptional. We were treated as if we were the only guests in the hotel. The beach and pools are fantastic. The food (like most Montenegrin food) is wonderful. I can not recommend this property much higher.

The resort impresses with its sense of space and a remarkably considered aesthetic. Excellent ventilation, well-designed curtains and shutters against the sun, and at night a true blackout — something rare even in hotels of this level. The evening lighting stayed with me. Around 6pm, when the sun disappears behind the mountain, the whole resort comes alive with warm light and turns into something quite magical. The room lighting is soft, and the turndown service is faultless. Worth knowing: online I could only find villas at €11,000–14,000 a night. I wrote them a short email and soon received an offer — a corner room with a bay view for €1,000. No rooms were showing in the booking systems at all, so the less persistent may miss the chance to stay here. Earlier reviews said the food was overpriced. We agree it is expensive, but we disagree about the taste. At the Italian restaurant we had four courses — authentic Italian cooking built on French classical technique. An excellent wine list and exceptionally knowledgeable staff. At the Japanese restaurant, the gyoza with wafu, their signature cod and the cheesecake were standouts. The extra mile: a glass of champagne offered as a welcome. Everywhere, the team knows how to talk about what they pour. The gym has a panoramic sea view, and the spa is beautiful, with the Chenot method at its heart. Breakfast matches the standard, particularly à la carte: protein frittata, avocado toast, tofu scramble, and their traditional filo pastry with feta — our favourite. They genuinely love animals. Our little dog was given a bed, a toy and bowls, and the chef cooked him chicken breast. Everyone was warm and obliging. There is a lovely collection of Murano glass sculptures, many books, and so many separate places to sit that we barely saw another guest for the first few evenings. When it rained, we enjoyed the indoor pool, the saunas and the relaxation room overlooking the sea. A place for rest — and equally well suited to corporate events. Thank you for the chance to experience Montenegrin hospitality in this paradise of nature and design. Rasa

We do love the One and Only Hotels around the world. Each one is different to reflect the local culture and this one looks great, it’s clean and new looking (6years old), but it is in a clinically clean landscape of private rental apartments and the Marina shopping / restaurant area. It does have a nice manmade beach, which is safe to swim for all. They have 120 rooms and 450 odd staff at peak times. Service is good, but not great. Staff are often bunched and chatting between themselves rather than monitoring if customer's require attention Three staff in the Kayaking office seemed excessive, and no one had maintained the kayaks so the seats had no back support. We were told that’s just the way it is. There was a washed up beer can 2 meters from where they were all sitting chatting. Just saying . The rooms are beautifully appointed, from power blinds to automatic toilets, nice big bath and shower, really comfortable bed, great turndown and room clean service. The WhatsApp chat system works really well, but we felt the personal interaction has been lost between the staff and the guests. The staff are beautifully trained and courteous, but I feel they could in many instances been AI robots. ( it seems to be just a Job rather than a career). That said, we loved our time there ( 4 nights) and we would stay with our 4/5 which is pretty good.