Hotel Unique

velmi vstřícný přístup při výměně pokoje , původní byl hned za recepcí a bylo v něm slyšet pohyb po chodbě, po reklamaci jsem bez problému dostala jiný, tam už všechno bez problémů, vynikají snídaně , nic nechybělo , průběžně bylo doplňováno, hotel je kousek od nám. Míru kde je zastávka jak tramvaje , tak metra , v okolí vynikající restaurace U mlsného kocoura :-)

Quiet historic hotel in a quiet neighbourhood. Booked a room with a balcony, the room Was quite large with a big bathroom. Beds were comfortable and daily service was very good. Breakfast had a moderate choice of food, adequate. Neighbourhood has lots of pubs and cafes. Walking distance to old town about 20 minutes. Good choice for the price.

I’m staying here in a triple room, it’s not exceptional but it’s ok and quite in a good location. The room has tiny shower (even though it’s advertised bath or shower in triple room but when I enquired that I prefer a room with bath after I booked, I received a reply saying all their triple rooms only have a shower (which is false advertisement) but ok I left it at that as it wasn’t a big deal. After staying 1 night, we had the room cleaned which was good but found that the shower gel/shampoo bottle was nearly empty (could barely pump anything out) when showering the 2nd night. So we told the receptionist in the morning that we need more. The cleaner came to knock on the door after a couple minutes and came in our room and pointed at our old shower gel bottle not very happy. I believe she thought that we’ve already got it but still asking for more and didn’t pass the shower gel to me yet. I had to say to her said to her that it’s empty then she actually went to check the old bottle and finally gave me a new one. She wasn’t very happy so I went to speak to reception. The reception said the cleaner told her we’ve still got the shower gel. I told the receptionist that we ran out, couldn’t pump any liquid out anymore and asked her to check which she said she didn’t do. I didn’t really understand why this is such a big deal with this shower gel thing! We ran out, we told them and they made it like we’re lying to try to get more free shower gel really?!??! I attached photos but it’s not clear as the bottle is in the holder and I couldn’t even take it out.

We arrived quite late from Vienna so had checked in online. Instructions were clear and it was easy enough to access the lobby & then our room (there is a lift thankfully as we were on the 6th floor in an attic room). Bathroom was clean and well serviced with shower cap, vanity pack & shampoo etc. There was also deep tub in our room which if we’d been staying for more than one night would have been very welcome! shower pressure was amazing. Bedroom was small but had everything you needed, bed was very low to the ground which was my only issue - mattress was very comfy. Bed linens were clean and of great quality, there was a kettle and the means to make a coffee or tea. Well stocked mini bar was not excessive in pricing. We slept well but the room did get very warm at one point so the air con had to be manually put on. Breakfast was delicious and plenty of it, we enjoyed the toast, pastries and eggs etc. Coffee was nice from The machine. All in all a great stay and well placed for visiting Prague - we walked back to the station which took us about 15/20 mins downhill.

We stayed here for three nights and it was amazing. It was close to the town centre and main train station with good transport links. Check in was very easy and the staff were very helpful. The room was very big and lovely to sleep in. The bathroom was massive and had anything you might need. The breakfast had a very good range of cooked food and pastries, stock did run low a couple of times but we did come nearer to the end of breakfast time. Very good value for money and we highly recommend!