Hotel Istra

We returned... to a room with a balcony and a sea view. Still a rustic hotel with a pleasant ambience. In the morning and evening, when the day guests leave, peace and enjoyment of walks around the beautiful island. During the day, it is easy to find a place in the shade on the beach without crowds. The staff remains friendly, but something else distracted us. The choice at breakfast and dinner is somewhat smaller, in the morning there is a long line for coffee in the dining room, where only one machine works (breakfast for the Istra/Neptun/Karmen hotels), and the waiter directs us to drink Nesscafe coffee and this in a 3/4* hotel, where half board costs over 300 euros. Everything is more expensive, including bike rentals, which have been transferred to concessionaires. The service is worse than in the past. It has become overpriced, if we return, we will return mainly for the nature.

The 3 star hotel Istria - which is in fact linked to the Hotel Neptun by a corridor is simply tired and not all rooms are refurbished. Ours had a bathroom that has certainly not been rennovated nor did room looked in erality like the ones in the photos. The aircondition worked very poorly, the room temperature was 28 degrees C at its best. We could not open windows as our room had a park view which meant constant noise from air conditioners and full sun most of the day. No sleep due to the noise and heat. Breakfast is average with a selection of cold meats and cheese, fruits, simple breads, achine made pancakes, some eggs, industry made juices, croissants, .... no balance between the price and teh actual servise and accomodation ... heavily over prized and not worth it. Given that the possibilities to sleep on the isalnd are limited thsi si heavily exploited. The plus side was the staff which has been with an exception of one young woman receptionist helpful. Parking is well organized and staff there is very helpful. Trasfer trom Frazana to the Island is also well organized and timely. Staff excellent.

I was on a family trip in Croatia july 2022. Needed a hotel for next days since our flight got cancelled. Found this one and thought it looked OK and reserved for 2 upcoming nights in the late evening before. After a second thought regtretted the booking since it had no pool, and that's a dealbreaker for the kids. Within 10 minutes I cancelled the booking - both by direct email and tried to call but they did not pickup the phone. During the night my kid got chicken pox, so we could not go there anyway. Contacted the hotel again next morning to cancel. They said they would not agree doing so, they said they would debit my card 585 euros anyway, for 2 night, even if I already said we won't turn up. 3 days later they did debit my card and does not even answer my mails. Hotels like these act like criminals. Please beware and avoid this crappy hotel. They ruined a lot for my family.