Paradisus Grand Cana

I truly received exceptional service from the staff at every level and they valued me as a guest. I wish that I could name everyone personally but staff as Ana Henriquez, Adonis, Yan Carlos, He's merlin Rosario, Wanda, Smerling, Marlene, Pedro, there are so many others. These individuals made me feel like family.

Ppl are rude don’t help you food was all the same bacon was under cook room service was very slow alll the works look like they did not want to be there working no energy

This resort was a 10/10, the only thing was the buffet food wasn’t the best but the restaurants were amazing especially the steak house!!

We had excellent service from Juan Adbrincoles who took care of our every need. He made sure we dinner reservations every night,gave us the activity list daily,sent a bottle to our room and even decorated our room and gave us not 1 but 2 cakes for my son’s 32nd birthday. Kersy at the ginger bar made me some of the best drinks introducing me 2 some new ones. Andres at the buffet was great! He always greeted us like we were family and kept the mimosa’s coming. We love everything about this resort this is our second time here and the rooms are the best I’ve experienced so far at any hotel or resort.

This was our first all inclusive experience. We had an incredible time during our stay. We chose family concierge when booking and it was so worth it! Our concierge, Francuas, was fantastic. He went above and beyond for not only our family but 3 other families we traveled with. In total we were 8 adults and 5 kids. He always made sure we had table for dinner, saw requests through personally, no matter the time of day or night and went the extra mile for things we didn’t even ask for. The hotel was clean and the staff was so kind. It really felt like a luxury experience. We befriended so many staff members and they made us feel like family! We stayed for 14 days. Seriously have no complaints. Food was delicious, drinks were great, staff was friendly. Great music, fun events. Highly recommend!