Bella Vista

I literally don't know where to start. This is the worst hotel I've ever stayed in, but not for the usual reasons. The absolute worst holiday ever which led to me requesting to leave and be transferred to a different hotel... But we'll come to that 1. This is NOT all inclusive. The reviews on here are absolutely right. I've never once been in a hotel that has tried to extract money at every opportunity possible. It's like they get paid to literally p*ss people off. There's a guy walking around 15 hours a day trying to sell upsells to the Al la carte. 7 euros a head. Fair enough until you realise that nothing on the menu comes close to that price particularly, so you're actually just paying for the "guitarist" or entertainment which they put on. We then get approached to say that if we want to go to the outside BBQ at the pool and watch the entertainment one night, it would be £45 for my family. Excuse me?? 2. The entertainment is non existent. Don't get me wrong the 4 ents members work hard, but it's obvious they're limited. We're fairly well travelled and I've literally seen nothing like it. One night was a raffle, because of course, they had to make more money some how. Karaoke another, and one night people obviously saw how terrible it was and they couldn't do their planned show. They even allowed a Czech dance group to perform for the night who were on holiday and were extremely poor. Words cannot literally convey how annoyed I was having 2 children with me. 3. The food was average at best. My son barely ate all week. Very samish, not cooked that well. Quite repetitive. 4. The sellers. There are around 8 of them who consistently bother you each day on the sunbeds. I then had a run in with one who ran up to me shouting at me because I'd decided to have my hair cut out side the complex and that he'd lost his commission. Hats off to Mo Salah who sells boat trips. He got the message and we had a regular daily chat . 5. We went to the Caribbean bar one night. Lovely place, the staff literally ignored us all night. We had 3 drinks as they were fully booked. Not a problem. I asked for the 10 percent hotel discount . It wasn't about the money but we'd had a terrible week so far. All of a sudden the staff couldn't speak English and kept waving the card reader in my face. After some reluctance they agreed but then the cashier ended up shouting at me because I was struggling to remember my room number as we'd not been there long. I asked to speak to reception on the phone so he threw the phone at me. Even though I had a hotel arm band on and room key. 6. Everybody was German or Russian. Not a problem but the Germans were the rudest people I've ever met. We'd hold doors open etc all week for not so much as a thanks . Pushing in line, no smiles or wanting conversation. 7. The room we booked all of a sudden had construction starting one morning above us on the roof at 7am. We had a view of scaffold and an old alleyway for a room view. I complained and was told there was no construction. All of a sudden 3 hours later they're offering us another room to their credit with a nice sea view. I then spot a man above me on the balcony who looked like an engineer/ construction so I wasn't imagining it. Upon us moving room the hotel VERY sneakily tried to make me sign a disclaimer saying that I was totally satisfied with Bella Vista resort. Well that was it, I was fuming and started kicking off at the reception manager. He tried to tell me is was compulsory to sign. After speaking to the GM, he backed down. Just for the record I've never complained about an all inclusive in my life We were charged 15$ for an entertainment tshirt which my son didn't want but felt guilty after they literally put it on him. They then asked for a tip for it! The staff obviously don't like complaints as they all looked like they wanted to murder me. Even though I refused to name names to the general manager. Most people were miserable or just wanting tips . I tip daily no problem, but the second somebody asks for one, nope I went up to my room one day ( after cleaning) to find 2 guys and my door open . Apparently they were "checking on the cleaning " and were management I could go on and on. I saved 3 years to take my boys away and was on the phone to my holiday tour company for 2 days. The wifi is only free in the lobbies . Upon checking out, our wrist bands were cut off. ( Never experienced this) As we weren't leaving until 8pm, I was concerned about food and drink for us, especially my diabetic boy. We were given a card for the restaurant for food and drinks Silly me thought this would be for all day until we left until we were embarrassed at tea time by being sent out of the restaurant as apparently it didnt apply anymore at that time. On the last day, we were sat on the beach part trying to pass the hours and I was approached 3 times by security because I didn't have an arm bracelet on. They were asking if we were part of the hotel . The same staff who we'd been speaking to ALL 10 days of our holiday!! It was the strangest and most surreal holiday of my life. And to top it off the hotel offered me £80 per night refund to move somewhere else. Nothing else in the area came close so we were stuck The only plus sides are that the hotel is clean, and Markus did us a great photo shoot priced at around 3$ a picture. He seemed like a really nice guy with no selling whatsoever. I approached him to book When I say the list goes on I'm not even kidding. But I'm bored of writing now and I'm sure you are. Feel free to DM me on here if you are considering this place. If you're English, don't even bother. My compensation claim is going in today and I will never visit Egypt again

Helaas.... het was mijn eerste keer Egypte en ook de laatste als het aan mij ligt. Ik kan volledig meegaan in de review van Brechtje V hieronder. Er is niets aan gelogen, alles was ze schrijft, of het nu de verkoop aan het strand met trips met een boot, kamelen , massages of armbandjes zijn, het veel te drukke verkeer, het klopt allemaal. De drankjes zijn niet lekker, de snack zijn van het overgebleven eten van die ochtend of tegen betaling (pizza 7 euro). In het binnen-restaurant eten ? Pizza 7,- pp. Luxe eten ( Gamba, kebab etc) 14,- pp Hotel verkoopt watermeloen aan het strand ipv all-in. Verhaal ijs klopt ook ... achter op het strand een kamertje waar je 1 voorverpakt plastic bekertje ijs krijgt. Wij hadden een kamer boven een club : iedere nacht tot 04.30 een dof gedreun... weet niet of er volk was, maar de hele nacht het zelfde geluid. Wij gingen voor het snorkelen, Egypte zou in de top 5 snorkelplekken horen, maar ook de dagtrip richting Orange Bay waar we toch een uur gevaren hebben uit de kust, viel erg tegen que onderwaterwereld. Op straat waren de mannen veel en veel te opdringerig. Onophoudelijk "hello sir, where are you from" Nee kennen ze niet, het was echt heel vervelend. Met vrouw en kinderen wel een leuke tijd gehad, kids hebben er weinig van meegekregen , maar het was voor mij eens en niet weer. Niet alleen vanwege dit hotel, maar gewoon, de hele ervaring Egypte. Misschien hebben andere mensen een ander hotel dat een andere indruk op ze heeft achtergelaten, maar voor mij was dit eenmalig.

Czasy świetności tego hotelu już napewno minęły. Szukanie pieniędzy na każdym kroku, trzeba dodatkowo płacić nawet za animacje. Lodówka wypełniona w pokoju również płatna nawet przy All inclusive (tylko woda butelkowa w cenie). Nawet za arbuza przy basenie trzeba dopłacić. Basen czynny do 17tej. Ręczniki basenowe wysłużone, w cenie. Bar do 23ciej. Hotel znajduje się przy głównej bardzo ruchliwej ulicy, jeżdżą jak chcą, kto ma głośniejszy klakson jedzie pierwszy, od strony basenu, plaży jest cisza. Honoru broni obsługa (dzienna zmiana recepcji, nocna niekoniecznie nie mówią nawet po angielsku). Wymienialiśmy pokój bo dostaliśmy bez okna, bez problemu do załatwienia nawet bez dopłaty. Animatorzy bardzo przyjaźni, robią co mogą. Bond ogarnia wycieczki na Saharę (mówi po polsku i jeszcze w czterech językach) można się do niego zwrócić w każdej kwestii, wyjaśni, podpowie, pomoże. Ogólne wrażenie średnie, raczej do tego hotelu nie wrócimy, sam kraj zdecydowanie na plus.