Higalik Hotel

We visited this hotel. The stay was good, but they took money from my account without my authorisation, it has taken 2 months to get it back and they are refusing to pay my bank charges incurred because of this transaction they didn't have my authorisation for. I would avoid this hotel.

We came here after having to leave another local hotel whose accommodation was unsafe and had no fire safety. They sorted us out with a room very quickly and Victoria on reception was brilliant. The rooms are lovely and clean and actually pretty spacious, the breakfast nice (if a bit chaotic!). The views from the rooms, though, are absolutely stunning. Great for your Instagram photos! And you are really close to all the amenities of Les Menuires. Highly recommended!

Feels like the hotel and restaurant are run by different companies. The hotel itself is perfect with friendly welcoming staff, great Spa/pool and quality breakfast. The evening restaurant is unwelcoming, staff miserable and service poor.

This hotel has great potential. Location is incredible for ski in ski out. Customer service was an all time low. Near non existent. No snacks available after 9pm at the bar. Room clean is a change of towels on request and bedding change on request no hoovering the entire week. The evening restaurant was shocking - I’d recommend the little restaurant left out of the hotel and first restaurant on the right where the service and food was at a higher standard and you feel welcome unlike the evening restaurant at the hotel where the attitude of the staff is the highest form of rudeness I’ve ever experienced. We had saved the restaurant for our last night - a group of four of us. I wish we hadn’t. They got the drinks order wrong followed by the ravioli arriving with a half poached egg added which wasn’t advertised. All 4 of us ordered the ravioli but only two of us could eat it. Then one of our main meals was missing. We had to point this out as the staff was clueless and rude. Other tables continued to be served whilst our group sat waiting due the fourth dish to be delivered which eventually did but by this time no one had an appetite. Please don’t waste your money or put up with lower than standard services with premium prices. Pop up the road to the pizza restaurant where you can even purchase take out if you are unable to reserve a table. The only plus I can say was the quality and quantity variety of breakfast x

The good… Ski in, ski out Nice communal areas Nice spa (see the bad) The bad….. Rooms way too hot with no option to cool (reception told me to open the window which is next to the road!) Ridiculous food and drink prices: granted the whole resort is expensive but the hotel is 20% more Bus service to Les Mens centre is unreliable Kids ruin the spa. Under 10s should be precluded after 5pm. It felt like a crèche Breakfast no better than a Travel Lodge. The pastries were inedible, no excuse in France Overall just not worth the money