Best Western Roosevelt

1-Star Review – Good Location, Everything Else a Major Disappointment I rarely leave negative reviews, but I feel obligated to share this experience so others can make an informed decision. The only positive aspect of this hotel is its location, which is convenient and central. Unfortunately, everything else was deeply disappointing. This property is advertised as 4-star. In my view, that rating is completely unrealistic. The hotel feels old, worn, and poorly maintained. We paid extra for an “Executive” room, and it was dated and unattractive — nothing about it justified the upgrade. The air conditioning did not work. We were advised to open the windows, which meant constant street noise and very little sleep. The water pressure was weak, and the hot water was inconsistent. These are not luxury expectations — they are basic standards. When we raised these issues, staff acknowledged that other guests had experienced similar problems. However, instead of resolving anything, we were repeatedly told to speak to someone the next day. It became an endless cycle with no solution. We were also told changing rooms was not possible. This stay was meant to celebrate our anniversary, and it was unfortunately overshadowed by frustration and lack of rest. Aside from the location, the experience was a disaster. There are many better options in the area at similar prices. I strongly recommend considering them before booking here.

Just as Nice won me over at first sight, so did this hotel! We arrived quite late, but thanks to the excellent location, getting there from the airport was quick and easy. We still managed a walk along the promenade, a nice dinner, and felt completely safe the whole time, with the hotel right in the lively, well-lit city centre. The hotel kindly upgraded us for my birthday, which was such a lovely surprise. The Junior Suite was spacious, very comfortable, spotlessly clean, and had everything we needed, with a lovely view over the streets of Nice. I already know I’ll book the same room next time. Breakfast was very good, with plenty of choice, and the team made sure the buffet was always well stocked. A big thank you to the reception staff for the smooth check-in and check-out. One of my favourite trips so far. Can’t wait to come back to Nice!

Great location, centrally situated in a lovely neighborhood. The rooms were clean, comfortable, and well appointed, with very nice bathrooms. What truly makes this hotel special is the exceptional customer service. Special thanks to all the staff, led by a very humble and welcoming manager. Thank you for your hospitality. We will definitely return.

Great location,rooms were small but had everything we needed ,plus a great hairdryer !.Staff excellent .Close to tram station Jean Medicien.Close to shops ,restaurants,old town area .Would definately stay again.Have been to Nice many times before.On our last day we could leave luggage in luggage room at hotel ,this freed us up as our flight was that night

It was an amazing experience, good location, excellent service and facilities. The staff were very helpful and friendly, they kindly found my lost apple watch and helped me deliver it back to my home soon. Thank you guys, and I will definitely choose this hotel next time!