Villa Genesis

Byli jsme nesmírně šťastní, že jsme zde zůstali během naší dovolené v Mentonu. Nově otevřený hotel, vše je krásně zdobené a personál se stará o každý detail vašeho pobytu. V současné době je hostům k dispozici plavecký bazén, stále však existuje plán na otevření lázní a restaurace. Vila se nachází asi 15 minut chůze od centra města a pouličního přechodu mimo mořskou promenádu. Existují však restaurace a bary, které jsou již mnohem blíž, takže pokud se někdo cítí, nemusíte chodit až do města. Hodně jsme si užili skutečnost, že jsme byli v klidnějším sousedství. K dispozici je placené parkování, nabídka snídaně je dostačující, s velkým množstvím ovoce, pečiva, uzenin, sýrů. Pokud se vrátíme do Mentonu, určitě tu zůstaneme!

Nemám slova, jak úžasný je tento hotel! Všechno je prostě perfektní! Všechny pokoje jsou velmi pěkné a mají velmi pohodlné postele. Samotný hotel má ve všech kvalitách velmi vysokou kvalitu! Venkovní plocha je tak úžasná (v roce 2020 tam bude také restaurace, kterou mi řekli). Personál je velmi přátelský a servisně orientovaný! Velká plocha pro parkování aut. Vysoká bezpečnost. Super snídaně s nejlepšími produkty (myslí na všechny podrobnosti v tomto hotelu). Nejlepší hotel, jaký jsem kdy navštívil! ! !

I booked a room at this hotel over six months ago that included a balcony/terrace. The 635.00 euro room was confirmed to me. When we arrived we were greeted with an automatic upgrade from a deluxe privilege room to a junior suite. After noticing that we didn’t have the balcony/terrace and views over the swimming pool as promised, and in the new room, glimpses of the ocean only when standing, I approached the receptionist Simona, and told her I wasn’t happy with our room and would like the room that had been confirmed to us. She said this was not possible as they had upgraded us. When stating I had purposely booked a room with a balcony/terrace for us to enjoy, she said use the pool area. I said I wanted to do this from the comfort of the room I had been promised. There was an arrogance and rudeness I hadn't experienced from a receptionist before. I was shocked and disappointed. The arrogance and rudeness continued when I wrote to the manager of the hotel, stating my disappointment, and there has been no reply. The hotel is not in Menton old town, it is a 25 minute walk. I would not recommend this hotel to anyone, I wish I had done my research better as there are much better hotels in Menton.

A friend and I stayed in adjoining Cosy rooms on the 2nd floor - they were very comfortable [as they should be for over 400 euros per night] but might be on the small side for a couple. Unfortunately, the air con and fridge in my room didn't work which should have been obvious to the housekeeping team. There appeared to be plenty of staff and, as several on reception were being trained, there was some confusion over card machines etc. when we checked out. I was surprised to see that the hotel now has a restaurant - a new building in the garden serving lunch and dinner - although there is no mention of it on the website. Excellent swimming pool and good location. In hot weather it may be a good idea to use Uber rather than walk to the old town. Do visit some of the amazing gardens in and around Menton.

We booked two nights at Villa Genesis. This was a stay to coincide with going to Mirazur for their 20th anniversary menu dinner. We were not sure what to expect .Although the hotel was clearly going through some maintenance in readiness for the high season, we thought it was extremely comfortable and we had a great Junior Suite from which we could see the sea-it is not an unrestricted view as you look over two roads and in between buildings, but great nonetheless. And you feel the sea air! The decor and presentation of the accommodation was very impressive, and nicely located on a corner of the property on the first floor. Worth knowing that the hotel does not have a full restaurant, but you can have a very filling (optional) breakfast, and on our first night, the concierge arranged a wonderful dinner at a nearby French bistro called Le Bistro des Jardins. Our thanks to Ferdinando, Anne-Violaine, Daniel and the rest of the team for a great stay and, in particular, to Daniel for telling Mirazur it was our wedding anniversary. The cake surprise the gave us at the end of the evening was a highlight of that dinner!