ibis Nogent sur Marne

This was hands down the worst hotel experience of my life. First, they put me in a room that reeked so badly it was genuinely nauseating it literally smelled like something had died in there. The stench was overwhelming and impossible to ignore. When I checked the bathroom, I found the shower covered in black mould completely disgusting and absolutely unacceptable for any place claiming to be a hotel. After complaining, they moved me to a different room. I thought the nightmare might be over until 1:30 AM, when a male staff member LET HIMSELF INTO MY ROOM WITH A KEY WHILE I WAS ASLEEP. No knocking, no warning. Just opened the door and walked in. I was terrified. I had to call the police. And guess what? There was NO MANAGER ON DUTY. Not that night, not the next day not for the entire three days I was there. No one in charge, no accountability, and clearly no standards. This place is unsafe, unsanitary, and completely unprofessional. I wouldn’t wish this experience on anyone. Do yourself a favor STAY FAR AWAY.

The hotel is either 17 or 25-minute walking distance towards the two nearest train stations and a bit far from most centric attractions, so expect a bit of travel to anywhere you need to visit (60-120min approx). Having said that, the hotel staff was very friendly, we were able to communicate in English, and the room was spacious and very clean when we arrived. Our room was cleaned to a high standard during our weekend stay. The hotel offered good breakfast options but we recommend that you arrive early for it. Even though it was served until 10:30 am, food was running out already by 10:00. Reception is open 24/7 which is always a plus!

I was in this Hotel just for one week. The Staff was very nice and helpfull. Room was clean and everything works fine. Hotel have restaurant and the breakfast was ok. I can recommand staying in this Hotel to everyone.