Novotel Paris Est

My parents had a one night stay at this hotel recently. I’m writing this review on their behalf which I think tourists must know. Discriminatory attitude towards Indians (including separate meal timings!). I don’t know how this hotel survives with such policies in 2026. This was the only time my parents felt unwelcome during their Europe trip. I believe the unfriendly hotel staff need a lesson in hospitality and basic manners, especially being under the renowned Accor umbrella. Avoid this hotel.

Lilian, the front desk officer was very welcoming and professionnal. I was well received at the reception. I recommend this hotel.i will définitely come back!

We did not choose this hotel on purpose and we do not know we will have such a great experience to test our resilience! Trophy begins at the entry as the entry of all kinds of vehicles are forbidden and you start stay bu carrying your bag to lobby. If you arrive lobby, your mission is to check in while super unhelpful (!) personel do everything to stop you. You will have a priceless climbing experiencse with the elevator which are continiously shaking and trembling. The room is a real challenge; windows are sealed; AC is the only air source when you fight aganist the dust on the rugs. Bathroom dirts will boost your immune system. Restaurant experience is a once in a life time opportunity. To sum up, this was by far the worst hotel experience that I ever has