Too Hotel Paris - MGallery

I’m going to go straight out and say this is the most badly designed hotel room that I have ever stayed in. As soon as you walk into the room you are met with the bed which is in the middle of the room but sadly offset to the rest of the room. Then I look for somewhere to put my suitcase, but of course there isn’t anywhere. There is a small table that is the desk and two hard wooden chairs. Above the table is a large glass light which you bash your head on when standing up from the table. The room has a lot of buttons to control the lights and the window blinds and shutters. I needed to shave at this hotel but firstly there is no mirror in front of the sink, there is a shaving mirror on the wall near the sink but it’s useless as it doesn’t reach the sink. Also there is no plug for the sink to keep the water in. In my room there is one glass tumbler at the sink so I used this to cover the plug and stop the water flowing away as I washed my face. There is a small kettle and a capsule coffee machine but strangely two large paper cups. I for one am not going to drink my coffee from a paper cup, not in France at least. I did venture to the breakfast. This is very hit and miss. You seat yourself and the view is indeed wonderful as you are on the 25th floor. The waiters are all dressed in black trousers with a crisp white shirt and black tie, but show little interest in their customers. I made my tea and checked out the hot food offering. This was sad, the scrambled eggs were powdered and dried out. I asked for some poached eggs to be told this wasn’t possible so I boiled some eggs in the egg boiler. I wanted some toast but they have put the toaster behind a pillar and so you have to lean in to use this. I put some bread on to toast but when I returned for my toast another hotel guest had removed my toast. I told her that I didn’t want my food touched, but she didn’t seem to understand this request. There was some cheese and meat as you would expect in France. but I thought the breakfast to be poor for what is a hotel trying to be upmarket. You can do so much better than this hotel but if you want the view then this is for you, but there is nothing else. Whoever designed this hotel has clearly never, ever spent a night here. Is that you Mr Starck?

Nice rooftop bar with view of the city. Friday night was popping! The music is really loud inside so it’s a bit hard to talk to friends. But if you can get a table outside on the patio, the view is beautiful and the vibe is more chill and less noisy. Service was good and cocktails were fine.

In a luxury hotel, at this price point, one would expect at least the basic toiletries. Well, not here. No conditioner. No lotion. Cheap shampoo and body wash. That alone will turn me off this family of hotels. It’s supposed to be a home away from home, but they don’t even provide basic grooming needs. Moral of the story: bring your own. Which defeats the point.

Stay dates: June 18, 2026 Reservation through Travel Agency I’m a frequent visitor to Paris and have had excellent experiences at other MGallery properties (e.g., Paris Bastille Boutet). This stay at Too Hotel Paris – MGallery was the exception, and I’m posting so fellow travelers know: if you feel uncomfortable, it’s not you — it’s the hotel’s responsibility to fix it. What happened: 1. Undisclosed limitations On arrival we found the bar closed for a private event and construction around the hotel. None of this was disclosed on the website or at the time of booking. Transparency matters when you choose a hotel. Now I tell you construction around the hotel, taxi hard to get in this area, pollution should be raised as a concern. 2. Family setup not properly prepared We were told the room was for two people only. The hotel added a baby cot “as an exception” for our 3 year old kid but provided no bedding. Our kid slept under our clothes. If a property agrees to a cot, it must be safe and properly setting. 3. Early departure request mishandled The first evening we tried to cancel the second night via travel agency (the page showed a partial refund; we accepted about €50 loss). The next morning we were told the hotel refused. A rigid “non‑refundable” stance doesn’t excuse non‑conformities or undisclosed restrictions. 4. Sanitary concern not independently verified The next morning we also noticed bite marks on my partner and child (both have allergy histories) which made us decided not to stay at this hotel anymore. The hotel later said an internal check found nothing and suggested it could be “summer bugs from outside,” but offered no independent report. When guests—especially children and allergy sufferers—raise concerns, independent verification is basic due diligence. 5. Service attitude: microaggression is real At checkout on June 19, two front‑desk employees remained silent. Yes, silent. No smiling, no greeting, no farewell, no explanation, while other guests received friendly interactions. The hotel later explained it is a communication issue. How it can be a communication issue happens while communication and talking not ever existed? I’ve had anti‑discrimination training, and I can tell this issue is a recognizable microaggression. It’s not a language issue; it’s a hospitality issue. Why I’m sharing: 1. Guests shouldn’t have to accept undisclosed limitations, incomplete setups for children, unverified sanitary reassurances, or cold, exclusionary behavior. If you feel uncomfortable, it’s not your fault. The property must meet clear standards of disclosure, safety, and respect. I used to stay at Paris Bastille Boutet and it was amazing. We checked out during the midnight in that hotel, the staff still remained energetic and say bye to us. 2. As a mom, I just want simply tell you not go to this hotel, because they don't welcome your kids. They want some business people around their hotel, not kids.

A pleasant and restful experience at this hotel. The staff were polite and extremely accommodating. I especially appreciated our very easy check in after a long day of traveling. The breakfast at the hotel was surprisingly delicious! Flaky and buttery croissants, decadent hot chocolate, and freshly squeezed orange juice were my stand outs. The rooms are very clean, comfortable beds, and the rooms have wonderful views. The bar in the hotel had great food and great views. The waitress and hostess were brilliant. Just a few cons. The shower floor was very slippery. I almost hurt myself. Another con: No room service from the hotel itself. Lastly. The mini fridge wasn’t stocked with anything except for one bottle of water. Overall, a great stay and I’m looking forward to another stay.