Bali Beach Hotel

We stayed here for one week on an all inclusive package and the experience exceeded our expectations. The staff were friendly and very willing to help with any requests, nothing was too much trouble. The breakfast was catered for every nationality. The cocktails and spirits were free flowing and anything you wanted was available even if it wasn't on the menu. The room was spacious and comfortable with a balcony overlooking the ocean. I would highly recommend this hotel. Thank you to management and staff for making our holiday enjoyable.

Loves the hotel it was pure magic !! Service and staff are five stars plus ! Indah at reception was so helpful and professional beyond any expectations - excellent !! Highly recommended to stay here .

Great Hotel with outstanding staff and service. Pool and Gym are great and Breakfast is amazing. We ate at the hotel most days as quality of food is as good if not better than most outside places.

We will definitely be returning! We thought it would be a nice resort from the pictures, however the reality exceeded anything we were expecting. The building and decor is very luxurious and well maintained. It is spotlessly clean and the amenities are great. Great value for money. We had a package deal and the amount and variety of food available to eat was impressive. The wellness and Spa within the resort is tremendous. Possibly the best massage I have ever had! But I have to say the biggest impact that we all took away from our stay, is the staff. They are magnificent. So friendly and helpful. There was never a time when they weren’t smiling and happy to assist us. They made our stay memorable.

– Mixed Stay With One Deeply Disappointing IncidentI stayed at Bali Beach Hotel Sanur for four nights in a full sea‑view room. The hotel itself is very large, and it’s quite a long walk from the drop‑off point to the reception and then again to the rooms. The reception staff were friendly, though very focused on upselling during check‑in.The room was a fair size, with a nice firm bed, but the chair was uncomfortable and there wasn’t much shelve space for unpacking. The bathroom was very small, with no proper hanging space for towels, and still using old tap mixers and soap bars. The rain shower was pleasant, though the water pressure was only average. The balcony, however, was fantastic — spacious with a beautiful ocean view.During my stay, one of the lifts was out of order for three days, leaving only two working lifts. This meant long waiting times every time I needed to go up or down. Breakfast was okay but nothing special, and service was inconsistent — I often had to ask staff to clear tables. Restaurant service was better, and I want to mention Edi, who took great care of us.Unfortunately, my experience was overshadowed by an incident on the third day. On my way to the pool, a security guard stopped me and asked whether I was staying at the hotel. After I said yes, he then asked for my room number. I noticed that no Caucasian guests were stopped or questioned in the same way. Being singled out because of my skin colour left a sour taste and made me feel unwelcome and humiliated.This was especially disappointing because this trip was my first holiday after a year of cancer treatment. I had just come from a 5‑star resort in Lombok where I received exceptional, warm, and respectful service. The contrast was stark.Bali Beach Hotel Sanur has some lovely features — the view, the balcony, and certain staff members — but the combination of outdated facilities, inconsistent service, and the racial profiling incident made my stay far less enjoyable than it should have been.