Park Hotel Serena

Byl na dovolené po dobu 10 dní s rodinou. 2 děti a 2 dospělí. Zaplatili jsme za nadstandardní balíček, který zahrnoval 2 plážová lehátka a slunečník vyhrazený na celou dobu pobytu. Personál byl velmi milý a ochotný. Místnost byla trochu malá pro 4 osoby, ale na to si zvykli. Není to moc. Na hotelovém parkovišti jsme měli vyhrazené parkovací místo. To bylo součástí balíčku. Část z drobného problému, kdy někdo jiný našel naše místo, byla dobrá. Personál byl ochotný a hned nám dal další místo. Při příjezdu bylo docela překvapující, že musím všem zaměstnancům předat všechny doklady totožnosti k fotokopii, ale předpokládám, že tak dělají věci. Bazén byl dobrý trochu studený a vířivka mrzla, protože studená voda byla vkládána každý den. Také to bylo trochu divné, že po není otevřený celý den, zavřel se ve 12 hodin a 30 hodin a znovu se otevírá ve 15 hodin. Hotel je na skvělém místě, 20 metrů od pláže a v okolí je spousta atrakcí a restaurací. Celkově tedy skvělý zážitek.

We had a lovely stay at this hotel. The staff were incredibly kind, welcoming and professional. A special thank you to the head waiter, who was exceptionally attentive and made us feel very welcome, and to the lovely housekeeping lady on the first floor, who was always so kind and helpful. Their warmth and attention truly made our stay special.

I visited the hotel with my family. It met my expectations. I didn't have too many, as it's a three-star hotel. The positives are: clean, the air conditioning works, and the breakfast and dinner are good. The negatives are: cold water in the pool and jacuzzi, and expensive parking (15 euros per day). The economy room was nothing special. We had nowhere to put our things in the bathroom. The room was relatively quiet, we lived on the 2nd floor from the street. Overall, I recommend it!

This hotel is perfect for families with children. The receptionists are all extremely helpful with the local parking permits requests and with any other help neeeded. The location is also perfect for going to the beach with children. The self serve buffet for the meals is the most practical solution. We found the hotel very welcoming, easy going and comfortable.

Don't be fooled by the pictures, this place is a hole! Super noisy, small, old, dark rooms. The bathroom is a disaster; the shower has to be "built" in the moment and once you are done, you can basically swim in the whole bathroom. I won't dry, so you have to throw your towels on the floor and then ask for fresh ones because they fail to refill them. You can hear EVERYTHING, we were on the 2 floor and could hear children screaming on the ground floor at the reception, with our door closed. No need to say how much you will hear from my neighbour's room and every single time someone is walking in the aisle. Breakfast was a MESS, not enough space to sit, children running and shouting all over the place. The pool is just a sad pond. Far from the pictures you see online. Nobody was using it..clearly for a reason. We go to Rimini every summer to visit friends.. we will definitely never be back.