Hotel La Reginella Terme

zůstali jsme první v Regina Isabella a pak jsme se přestěhovali na 3 noci do Reginella. obtížné jít dolů. zahradní prostory a bazény jsou vynikající. Pokoje tak a tak, klimatizace nefungovala dobře. jeden z přijímacích osob byl zbaven ostatních a tak. Hotel by se zlepšil, kdyby měl trochu více duše a iniciativy. snídaně se podává i venku, ale pak mnoho lidí kouří. bez bazénů by bylo mé skóre průměrné, protože to není ani tak levné

Hotel sám o sobě je velký a cítí se jako cestování zpět v čase do starého světa luxus. Strávili jsme jednu noc v pokoji typu Superior a poté jsme na zbytek našeho pobytu upgradovali na apartmá. Pokoj typu Superior byl v pořádku, ale sprcha byla neuvěřitelně malá (a kluzká!!). Apartmá bylo pěkné, i když jsem si přál, aby měli skutečnou postel velikosti King místo dvou odděleně vyrobených dvoulůžkových postelí, které přesně nečtou "romantiku". Pokoje zoufale potřebují více zásuvek pro nabíjení telefonů, notebooků, atd. Termální lázně byly krásné a umístění na konci hlavního pásu v Lacco Ameno bylo perfektní. Nejedli jsme tam večeři, ale snídaně formou bufetu byla adekvátní. Celkově je dobrá volba.

The location is perfect, the hotel is very pretty , the pools are amazing. The rooms are very clean and comfortable But the staff…. The young boy by the snack bar had a terrible attitude towards Americans ,as soon as my Italian born brother in law was present we were treated totally differently. Disappointed in how we were treated by some of the staff once they heard we were Americans. But again once my brother in law or sister spoke … what difference. This only reason I’d give this hotel an average rating

Prior to entering the hotel, I was excited since the taxi driver said it was a good hotel. Upon checking in, the front desk person told us she needed to keep our passports for the duration of the stay which we politely declined. She quickly explained the WiFi and included breakfast process. The bellman was very pleasant and explained the room and amenities. The WiFi is non- existent, only a hot spot which isn’t enough to download any emails. The staff at breakfast needed to be flagged to get a cup of very muddy coffee and then proceeded to disappear. The front desk person on the second day of our stay was very accommodating and booked us a scooter rental. The pool bar staff was indifferent and not service oriented. The good is dismal at best. Do NOT book this hotel but please visit the island.

Half way through our stay and it is a Lovely hotel. Great staff. Food is fabulous. We are breakfast and evening meal and Raffael and team are looking after us splendidly. Toom is bijou and air con ok. The cleaning team are cleaning the rooms to a high standard. Fresh bedding and warm pool towels delivered every evening. Everyone is very polite. Location is great, right in main square and only steps to bars. Shops, Restaurants etc. The only criticisms are the service in pool snack bar is quite inconsistent and cleanliness around the pool. There are tissues by large jacuzzi pool which have been there since we arrived 4 days ago. The tables by sun loungers are not cleaned and I have resorted to cleaning ours every day with water. The areas could do with being hosed down Im sure these are just picky things and hope the rest of the holiday maintains and exceeds our expectations