Ocean Eden Bay

My wife and I spent 10 days at Eden Bay ( we were there in 2025 also). Food was good especially The Blue Moon. Room service could have been better and water on a regular basis is a must. We enjoyed our trip but a must have is a properly stocked coffee cafe on the Eden Bay side and I do mean a must have. The coffee bar on the Coral Springs side is too far away from Eden Bay ( remember older adults some infirm etc.) It is nice to meet people in a comfortable and easy to access a coffee bar especially in the evening. Also there is too much emphasis on the coral springs side without facilitating the adult Eden bay side. The Eden bay theater you have to pay for (thats a bit of a stretch) and appears to be a bit of gouging, not good publicity. Still we love everything else and will be thinking about going back again next year.

Overall we had a good experience at this resort. We stayed for a week and did not book the prestige level. We found the customer service to be generally friendly and competent with Amanda, our beach server for most of the week, being top notch. Truly a lovely person! The food was good and you only had to make reservations at a few restaurants which was nice. The entertainment team was fun and there was always something going on (dance class, water aerobics, corn hole, volleyball, meditation etc.) but Kash was great at reading people and knowing when to encourage and when to leave you be. There was also something in the square every night like a saxophone player, live band, acrobatic show and casino night. Our room was very clean and nice and the bed and pillows were comfortable. But there were a few things I wish I would have known before we went. There are not nearly enough shade spots at the pool or beach and you had to get down there by 7 if shade matters to you. The beach was also uneven and rocky where you entered the water which is not common in Jamaica so I wish I would have known to bring water shoes. Not being in prestige we did not have access to "top shelf" liquor. However I would say the quality of liquor and beer that was available for the regular price was really sub-par. We have found most resorts have better options at the base price. Despite the notes we had a great week and always enjoy the island!

We had an amazing time at Ocean Eden Bay. The staff are extremely friendly and helpful. The property is beautiful and we will be back! Kyash was a highlight of the trip with his entertainment.

Just returned from the most awesome trip at the Ocean Eden Bay , in Montego Bay - Adults. (you also have access to Coral Springs ). Requested an ocean view but had a view of ocean & pool. This resort is top of the line. The drive from the airport to the resort, is heart wrenching due to the devastation from the hurricane, but once you enter the resort, you enter another world - Pristine & elegance, smiling helpful staff, beautiful rooms, incredible food. We ate breakfast and usually lunch at the Market buffett, as there was sooo much food to choose from. (I ate alot of grilled shrimp yum!!) The steakhouse & the Japanese restaurants were amazing. Treat yourself to the Bob Marley show. It was the best. Entertainment & activities start at the pool around noon & there is always something going on along the strip in the evening. We were disappointed in the beach due to the amount of sea grass rolling in from the ocean, and the rocks but this is out of anyone's control. Every resort is having the same problem so, a pair of water shoes is a must. The water is so warm and beautiful. My final comment is about the staff. These people don't have the luxuries we get to have and since the category 5 hurricane, they have next to nothing, yet their smiles are genuine and are just thankful they have what they have. Treat them with compassion & warmth and if there is anything you can gift or tip, they appreciate it so much. Special thanks to Tamara & Adrian for going over & above to make our trip so memorable. Will def. be back.

We were there for a wedding with 26 people If you have privilege when you check in make sure they put you in contact on WhatsApp with your personal butlers. It took 2 days to learn that. we had many problems the first 2 days but as soon as we could contact our butler, everything worked great for us. If you have some issues the front desk didn’t aways answer their phone and if they do they take a lot of time. I had a power and a medical device issue and it took 90 minutes for someone to come up. They said power goes off if you don’t move around the room. And I needed power for my device. Our safe didn’t work. For 3 nights they had to come unlock it for us. We were supposed to to have bathrobes. We got them when we were able to contact our butlers and ask for them. They contract out to amstar for transportation. It is sometimes quick and sometimes not Many people in pour party had safes didn’t work and if they didn’t work you have to wait for them to come up and to fix them. They won’t do it if you aren’t in the room. Entertainment doesn’t follow the times they say and sometimes there are loud beach parties until 11 pm We were told not to hold chairs. Everyone did and they hold rafts to put on their chairs to make them more comfortable. On Friday and Saturday all chairs are taken by 9 am. At 8 am all chairs in the privilege section by the pool are taken Thursday through Sunday. They were willing to hold for us if I tipped or made friends. The food is good. Not great. Room service worked great. Know that if you stay on the family side you are not suppose to come over to the Eden bay side, there is a guard by the restaurants but none by the beach. Thankfully, we booked on the adult side but we didn't know this when we booked. And I didn't see it online. The resort is very clean and the people are very nice and the rooms are big and comfortable. Shout out to the Butler staff. Omario Shantel Chevoy Leonard Millicent by the pool lounge Richie at the privilege lounge bar Staff at privilege lounge