Hotel Taimar

I have just got back from this hotel and my experience was not great. On the first day I was told my room would be ready within an hour of arriving, when I went back to check the receptionist lady came across quite rude and told me to keep waiting until she told me it was ready. I sat at the pool area and the bar staff lady spoke hardly any english and had little to no customer service skills. The pool area had a handful of people around it, everywhere in this hotel was silent there was no atmosphere, entertainment or any sort of music. After getting my room I noticed small bugs crawling around on the table and around the floor, when speaking to the man in reception he told me to wait till anything could be done and would not change my room until his manager went to see this. I waited 2 hours for his manager to check the room for the bugs and was told there was nothing there. I asked the receptionist man to come up to the room to see for himself but as he could only see one he said it was not good enough for a room change and stood there shrugging his shoulders at me. I showed him multiple videos and pictures of what it was like and explained the bugs kept moving from under the skirtings but they were definitely there as he had seen one and I had videos. I showed him the videos and pictures of them but he said he couldn’t see them so they aren’t there. I asked what other rooms were available and viewed these, one room smelt like damp and as a solo young woman I was not comfortable with my balcony/garden being right on the walkway, as well as the big glass doors being the only way to access the room. The shower was also covered by a faded glass door which if the curtains were opened you could see to! (Bottom floor rooms) He was not interested in giving me any sort of room upgrade even though the bugs were very much still there. A cleaner, called Ndeye came to my room and re-cleaned the floors she sprayed something and fortunately was no bugs after. She explained to me this was a common issue and they were ants. She said they are there from the people before me leaving food around in the room. (This should’ve been cleaned out before the next person in the room) Thankfully there were no bugs after this but it was a very difficult evening with the receptionist man who would not even apologise for the inconvenience. For the other few days I sunbathed on my balcony as by the pool it was silent. Bar staff were friendly, food was basic options a very small amount of options. One evening was Chinese style food - the 2 different flavours of chicken were both a bit pink on the inside when I cut into it. Very very quiet area nothing to do locally within walking distance, 2 shops on the road - no souvenir shops close only half hour walk away. Beach 15 minute walk away but not a beach you can lay down and relax on due to big rocks everywhere. I would say this hotel shouldn’t be a 4* from my experience and wasn’t great value.

My stay at Hotel Timar was unfortunately disappointing overall. While the room itself was quite spacious and generally looked neat upon arrival, housekeeping was inconsistent and not always thorough. One of the biggest issues was the reception staff. They were very unfriendly, often coming across as rude and unwelcoming. They were not helpful at all and showed little to no sense of customer service. In particular, there was one gentleman at the reception who spoke only Spanish. This was quite strange, considering that not all guests speak Spanish, and he did not speak any English at all despite working in a front-facing role. As for the location, the island itself has very little to offer. There isn’t much to see or do, and even in the immediate surroundings of the hotel, there are very few activities or attractions available. The food was also very disappointing. Everything was served almost cold, and the buffet was the same every single day. The overall quality of the food was very mediocre. Additionally, the swimming pool was advertised as heated, but this was not the case at all. This feels misleading and seems like a tactic to attract guests under false pretenses. In summary, I would not recommend Hotel Timar. It does not live up to its four-star rating in reality, it feels much closer to a three star hotel.

Poor location, restaurant shocking! The worst all inclusive I have had! Rude staff!

Ignore previous negative reviews, obviously people don't research and then like to have a moan about things for no reason. Just returned from a week at the hotel, yes the hotel is quiet and yes the bar shuts at 11pm, we as a group of 4 was quite happy playing games in the restaurant till midnight and enjoying the peace. If you don't want to stay in the restaurant then you can go back to your room which we also did. I researched prior going and agreed that its not the hotel that you want to stay at if you are looking for entertainment etc as there isn't any, however was really not bothered as meant we got a great nights sleep. Not a place I would recommend bringing children though as even though there were some at the hotel I was surprised as if I was a child I would of got bored easily, should really be an adults only hotel. Great hotel if you are disabled, rooms large, facilities such as ramps, lift etc to make sure you get about. was so nice to see a hotel that caters for people in wheelchairs or those who have disabilities. Food was nice, had different things most nights, not a big variety of things but found this to be better as sometimes you get to much choice when going to larger hotels, found things to eat every night and everything felt fresh, only negative comment would be the Mugs supplied for tea/coffee they felt old and some were quite chipped which was disappointing. The beach is about a 15 - 20 minute walk away and was pleasant enough stroll down. you can walk through the park for extra shade to get out of the sun plus they hold a market on a Sunday which is also very nice. There are 2 mini shops (one directly the hotel to the right and another further along the road on the left) which had everything we needed. If not there are 2 Spa supermarkets and a Hiperdino in Costa Calma itself which are much bigger. Didn't use the pool as spent more time down the beach as the pool was cold and not heated but sunbathed on the roof terrace and had no issues getting a sunbed, bar was sufficient enough and they would have some small snacks available in the afternoon, would say that ice creams would of been nice if they had been included in the All Inclusive and maybe some other items but understand its smaller hotel. Room was spacious, great outside terrace with seating which had the sun for most of the day, Large walk in shower and rain head shower which was lovely! Room was cleaned daily and was very roomy with twin beds (pushed together) and a couch. Large wardrobe and TV, with kettle and mini fridge. Safe was located in the wardrobe however didn't use as had to pay for this at reception. would say if anything that these should also be included and that room was quite light at night from the lights outside the back coming through the bathroom window. Had a walk around the complex, yes there are cats that wander around (some friendly and liked a fuss and others that didn't) got greeted by 3 especially which was nice and you learnt to know the ones who didn't want a fuss. Reception was nice, got greeted when we checked in and got explained things/ where things were. We arrived past when dinner service closes (9.30pm) but was left a plate of cold food for us so we didn't go hungry which I thought was a lovely touch Reception was very helpful when we wanted to get a taxi back to the airport. Overall had a lovely chilled out week and would definitely look to go back again.

Worst holiday ever , the hotel was ok but they didn’t have our premiere room we paid for on arrival , so we had to take another room , and they said we could get our room on Saturday, this was the Wednesday so we 3 nights living out of our cases as we knew we would be moving on the Saturday, but the room was the least of our worries, the hotel restaurant was more like a school dinner hall , food was cold and they ran out of a lot of food only a hour into service , and the only place to sit was the restaurant so u done breakfast lunch And dinner there plus that’s the only place to sit for a drink , at 11 they turned the lights of so the only place to go was ur room , there was no entertainment at all , and in that week I never saw one snack anywhere , and there was no local shops or restaurants, so if u wanted to go out it was taxi , I can only warn other British people that place and hotel is not a holiday , I felt as if I was in a nursing home , and trying to get anyone from Jet2 to speak to was another nightmare, as there is no reps in Costa Calma , eventually we got a call from Jet2 and we asked to be moved they came back and told us it would cost £350 for another hotel and we had to pay our own taxi and that was over £150 , so we refused as we didn’t have that kind of money , so all in all we are 2 pensioners who had to save up for our wee holiday and it was just so disappointing, and now Jet2 has just got back to us 7 weeks later and offered us £123.26 , that’s not going to make up for the terrible time we had , me and friend are very disappointed in Jet2’, when over the years I’ve had lots of holidays, and this is the most disappointed I’ve ever been , so please do not go to that hotel as u would be better of at caravan holiday in the UK