Paradisus by Melia Fuerteventura

Absolutely loved it.location fabulous swimming in the sea amazing….our room was everything we needed …all the staff lovely and helpful…my husband had not been on holiday for almost three years after having a stroke this was exactly what we needed…he is 60 next month so I have just booked it again 25/11 this time for 10 days we can’t wait to return….

We had a fantastic stay at Paradisus by Meliá Fuerteventura. The rooms were lovely, the service was excellent, and the hotel grounds were spacious yet cosy. The kids’ club was honestly the best we’ve ever experienced! The staff took such great care of the children, and Crazy Pool Games and crafting were definite favourites. The evening childcare was amazing, too, allowing us to enjoy a relaxed dinner at the adults-only restaurant Maho, where the local food was absolutely delicious. We also loved the Functional Training and Circuit Training sessions – a great bonus for adults! thank you so much to Ruben and Carlos for the amazing workouts! All in all, a wonderful hotel that has something for everyone. Perfect for families with children, but just as enjoyable for couples, friends or solo travellers.

Whilst the hotel is five stars on the surface, with lovely interior and exterior spaces, the service let it down significantly. It didn’t feel that there was any level of supervision by more experienced, senior members of staff. This was especially true at the buffet. With a young baby of 6 months old, I understood that weaning purées would be available yet had to ask every meal time for food of which many servers were not aware existed/ I was consistently offered “fruit puree”. In the end I gave up and made my own food from the limited buffet. The other point to make is that, whilst the hotel has clearly been renovated there are not enough staff members to maintain a high quality atmosphere. Pool toilets were frequently dirty, the disabled loo door was broken in both the pool area and the kids pool. It is these small touches that are noticed when staying in a 5 star. One day it rained, and rain was pouring from the ceiling in the main eatery where the buffet is served. This caused me to trip with a hot coffee in my hand. That said; the bar tenders at The Shack were fantastic and offered a high level of service. The optional activities were also a really lovely touch, and those working in the kids area were great. The aqua class instructors were also fantastic and so enthusiastic EVERY class. With a few amendments, it would be a place I would recommend. But it isn’t quite at 5 star level yet.

The hotel and the beaches are nice and wroth the 5 stars. The food deserves 3 stars at best, all the specific restaurants have the same food as the buffet but in a different form. The service is slow.

Great quality of hotel as expected for the brand. Smooth check-in with bags taken to the room for you, door key is within bracket (it doesn't look like a usual all inclusive bracket instead something I would be happy wearing all the time). My nearly 2 year old was made to feel so welcome with the own wash kit bits in the bathroom and toddler sized ones folded in her cot on arrival. Excellent allergy awareness and signs, gluten free breakfast corner with dedicated toaster. Some menu items say contain gluten but if you ask they can make the burgers, pizza, pasta, taco gluten free. Italian restaurant really lovely, we went back again. Booked on the app the day before with no issues. Kids club really friendly, our daughter was to young to attend technically but they allowed us to stay with her so she could join in all the activities. They were inclusive and adapted the activities for the child's ability Adult activities included craft workshops, make sure you book on early via the WhatsApp text number. The timings were alongside the kids club so if you have a child of the right age, they can go to the kids club while you do a craft workshop Free trips out in form of vouchers for entry was a nice touch It is worth hiring a car from the airport, very easy to collect/drop off. Bell boys still collected suitcases from the car and helped us out them back in at the end of our holiday. Plenty of on street free parking by the hotel. It gave us the freedom to explore as no transport other than a taxi is available from the hotel - although there is a bus to the Oasis wildlife park daily. Will definitely continue using melia brand for future holidays