Servatur Alameda de Jandia

Glad I ignored the negatives about this hotel. I’m travelling solo, when I arrived the lady in reception was absolutely lovely. Got to my room and wow it’s huge and very clean. The next day I had breakfast which was lovely lots to choose from and then the evening meal was lovely too. The location though is absolutely brilliant, step outside the hotel to the shops ( and there is lots of shops and great ones too) the beach is a 5 minute walk. Pool looks lovely but I like the beach. But I would highly recommend this hotel for its location, room size and very friendly staff. Just hope the sun comes out for the next few days 🙏

Firstly, all the staff were lovely, helpful and friendly. We did not use the pool as we enjoyed our balcony, but we saw it cleaned every morning, we watched the "robot" cleaners and a member of staff with hose and brush., Our room was a premium room on a high floor, yes it looked down at a shopping mall, but looking over the mall was an amazing view of the beach and palm trees. Our balcony was exactly as shown in the brochure, all the appliances in our room were either brand new or recently updated. Air con is only in the bedroom (why have it in the sitting area, who spends their holiday there). By opening all the doors the cool air did travel through. Sleeping was amazing, the pillows were so comfortable we asked Marga if we could buy one from the hotel, she spoke to the director and the director GAVE us one free. Thank you, she still loves it . We did go for breakfast once plenty of variety but for us a little bit pricey as my wife only wants a couple of slices of toast and at a fixed cost it didn't suit us. My breakfast was fine. If you are English try breakfast here because I kid you not, I could not find a place selling an English breakfast with 30 mins walk in either direction. Cleanliness we were told it would be cleaned every 3 days and it was, we forgot to put the towels out for change and we missed it, BUT we saw a maid and asked for a towel change, which she was happy to oblige. Be prepared that resort caters more the German cliental than English as the Germans have been using this resort for over 60 years. there are very few English here and so you will not find an Irish pub or an English breakfast. So enjoy what is has to offer

We had a very pleasant stay. Clean comfortable and the staff were extremely helpful. Shout out to Margia and Simon at reception who were very helpful. Lesley, Ireland.