Occidental Las Palmas

Needs overhaul. Was put in an accessible room for no reason. Sink was leaking onto floor and pipe was completely rotten. Noise from road. Phone didn't work and got woken up late. Did not take my diet into account.

excellent location for bus service and walking distance to the harbour, very friendly and helpful staff, very good breakfast selection

What a lovely hotel, great location and friendly, efficient staff! Great for walking to the Marina, where there are a few nice restaurants (one we ate in twice as it was so good!). The receptionist was very welcoming. The room was spacious and light, very clean. The rooftop bar and terrace is lovely with great views of the city. Only manned Thursday to Sunday but outwith these times, you can buy beer, wine, soft drinks from Reception and take up to the Rooftop Terrace. Neither of us eat breakfast but we do enjoy our coffee in the morning. Despite only having coffee in the dining room, the staff made us feel so welcome and one male server, (unfortunately I didn't get his name), who really deserves a mention, was so kind with us and even helped me with my Spanish language which I am learning! An easy walk to Poeme del Mar (an aquarium well worth a visit), and we walked up to the beach area. There are lovely gardens with a cafe bar behind the hotel. On leaving, you can easily catch the airport bus (no. 91) from beside the Bosch Store, just a short walk away, so everything is very manageable. Highly recommend, and we will definitely be back on our next visit!

A lovely modern and very clean hotel. All staff are cheerful and helpful. Rooms immaculate and beds very comfortable. Easy walking distance to parks and marina.

A decent hotel, contemporary shower area etc. The bed was comfortable and the breakfast excellent. However, 2 issues were irritating if not annoying. The basement is breakfast service until about 10am then it turns into a cafeteria using outside space, which then closes about lunchtime. So, no snacks etc. available after that time. The rooftop becomes a bar/dance floor with a constant techno beat that reverberates loudly and relentlessly down to my 4th floor until 11.30pm on a Friday evening. Sleep is impossible. I shall not be returning.