Barceló Playa Blanca Royal Level AO

Ignorant and dismissive staff, dirty cutlery and no apology. Shocking really

Recently came back from a week at this hotel with my partner and 2 year old child, overall the hotel is great, plenty to do and the staff are very friendly and helpful. Great water slides and entertainment in the evening for children. The rooms are lovely with great aircon and WiFi that has full signal anywhere on the complex. In terms of food options, breakfast is great - plenty of pastries and cooked foods as well as a range of fruits and juices, lunch and dinner - options lacked at times but overall not bad at all, snack bar at pool side which offers some foods throughout the afternoon but have to say it's pretty much the same stuff in there every day. The Mexican resturant in the hotel is a great option which we very much enjoyed. I would advise visiting this hotel out of peak times as it was fairly busy when we went in the middle of September. Overall a great hotel but would improve the food options/ quality for lunch and dinner times.

Many staff unfriendly. No swim up bar. Food less than average. Poor consistency of cocktails (completely different depending on which staff member was making them.) Pools not warm enough. Rooms were good. Good that padel courts on site.

Overall,a fab stay,some quibbles,areas that could be improved,hotter food,maybe waiter service in lobby bar saves guests having to queue,more seating in lobby bar area,maybe install water and ice machines on every floor,having to walk to bars from your room for ice is abit of a pain,as its melted before you get back to your room,Iberostar Hotels have this facility,and its fab.Hotel is huge,Royal Level is lovely and quiet we had a Junior Suite huge comfy bed and pillows ,overlooking the sea,and Marina with a large balcony with sunbeds,brolly and a table and chairs,a great experience,we booked direct with Barcelo,and gained great discounts on our stay,would definately do it again. We would stay here again in the future,but,as the world is a big place,we rarely stay in the same place twice,but thats no reflection on the hotel. Great location,lovely beach 5 mins walk away,lots of bars,restraunts and shops,and a fab market in the Marina on Saturdays and Wednesdays

Lovely location, relaxing vibes. Royal Level pool is beautiful, just short of proper evening bar. More changes in a la carte menu, should change weekly