Hotel Costa Calero Thalasso & Spa

Nice location mountains and gardens plus a marina a short walk away. Easy to jump on the bus or water taxi to Puerto del Carmen for more busy shopping area and a beach. Supermarket opposite the hotel good prices fur basics - 2 litres of water for 0.45 cents. There is lots of space in the dining areas and plenty of places to sit out of the heat inside. Great staff all very helpful and the hotel was very clean our rooms were comfortable and the balconies enclosed and private with lovely views . Plenty of food choices each day and we were able to eat when we chose as the time slots are generous for example lunch 12.30-3.30pm. My 14 year old ate mostly shrimps, pizza and burgers……but lots of salads, carvery and other freshly cooked meat or fish options each day. Only spoiler was people reserving loungers and then not using them, but I believe there were enough loungers otherwise. The spa is excellent lots of different areas and able to have individual jacuzzis . Spa day was included in each booking. There was a prestige option for upgraded hotel services, but it didn’t seem to offer a lot more so I don’t think it’s worth taking that up . Also I think there should be kettles and irons in each room as standard. I was able to get an iron for a couple of hours free as I stipulated I didn’t want it for the week - so that’s another tip. Would definitely book this hotel again.

Had a wonderful holiday with 5 other family members in August 2026. We upgraded to Prestige and enjoyed the perks of drinks served to the table, the prestige lounge & branded ice creams. The hotel is beautiful, clean, quiet & very well maintained. Absolutely no complaints and would readily recommend to anyone looking to stay

Loved it. Great food (no issues with cold food) Decent entertainment. Great pools. Great drinks. Overall really enjoyed my stay !!!

We have just returned from a week's stay at this hotel, it is our second visit and it did not disappoint. Myself, my husband, our 5 year old and my parents. The hotel reception is very impressive when you walk in, lots of seating that has all been newly refurbished. Our room (a junior suite) was frankly ginormous, it was the size of 2 hotel rooms with a balcony to match. Twin sinks on an island and a fabulous walk in shower with separate toilet. We had a large sofa, king size bed and single bed for my daughter with still lots and lots of room left (the most spacious room I've ever had) we also had a sea view. Now the food.......I'm not quite sure what people mean when they say "limited choice" i know you cant please everyone but seriously what do these people actually want. Breakfast consists of 5 different cereal, 5 different bread for toast, wide selection of fruit and yoghurt, full cooked breakfast (2 different sausage), fried and scrambled egg bacon cooked 2 different ways (well done and cooked normal) beans pancakes and selection of bakery items. You could have champagne, cheeses and ham. In my world this is a lot if choice. Lunch also had a good choice. Selection of pizzas, burgers, hot dogs, cooked meats, 3 types of potatoes, salads, pasta, paella etc Dinner also had a very good selection. Chicken curry, beef stew, cooked meats,fish to name a few. OK so puddings are a always a bid weird on holiday but overall they were quite nice. We never had an issue and nor did my 5 year old at meal times. The bars could get a little busy but never anything major, maybe 5 to 10 mins on an odd occasion. The pools are lovely and very big with walk in steps which always makes things easier. We sat by the saltwater pool as my daughter had a rubber ring and you cant have floating aids in main pool as its an nfinity pool, the saltwater pool was a little quieter so this was our preference. OK so sunbed wars is a bit of a thing but as long as you dont mind getting up to pop your towels on then its really not an issue, not as busy around saltwater pool, my husband put our towels on about 7am (lets be honest we have all been doing this for years, its almost part of the holiday tradition 😆) My daughter loved the kids club, the activities were brilliant, T-shirt painting, jewelry making, coloured salt bottles, arts and crafts etc. I stayed with my 5 year old and you could see how wonderful the staff were. Overall we had a fabulous stay and won't hesitate to return. The staff are lovely, rooms spacious and clean, pools great, food plentiful and tasty and weather brilliant, what more do you want.

This was our 7th Visit to Costa Calero and we thoroughly enjoyed our holiday. We are looking forward to returning again in coming years. Having read some of the reviews on this site, I was slightly nervous about returning to our favourite place. I needn't have - these reviews only reflect a small number of people out of the hundreds who use this hotel every week. Key Positives for Us 1. Quality of Food - you can see how hard the hotel is working to improve the quality and variety of food each time we visit. No complaints from us. There is a lot of food here for everyone every day. 2. Cleanliness of Rooms and Hotel - our room was cleaned thoroughly each day and the hotel was very clean also. The staff work so hard. 3. Variety of activities on offer - The animation team work so hard for children and adults alike each day. The provision of these activities help us to make and meet new friends on holiday. The inclusion of Padel Ball now is such a huge hit for us. Thanks to Camacho, Annibal, Serena, Miss B and the rest of the team for all of their hard work from early in the morning to late in the evening. You guys help to make Costa Calero the wonderful holiday destination that it is. 4. Availability of sun beds - there are no sun bed wars at Costa Calero despite what you read on other reviews. Over our 11 nights we had no problem getting a sun bed providing we didn't want to be right beside the pool. On such a large site, there are always sunbeds available. 5 - Atmosphere of Hotel. - We love atmosphere of this hotel. This is a very safe hotel and feel we can totally relax from when we first arrive until we leave. We look forward to meeting up with friends who like us return year after year. Says it all! 6 - Spa is definitely worth a visit. We used it on our check out day as our flight was late and it was a great way to finish our holiday. Thanks to everyone at Costa Calero who helped contribute to another great family holiday. We look forward to returning again in the future.