Just lovely.
Recently returned from a 9 night stay at this gorgeous hotel, which included private transfers to/from the airport, located about 15 minutes away.
It is stunningly unique, and has been renovated/upgraded to an amazing standard, I have never seen a hotel quite so visually beautiful, as it incorporates internal gardens and waterways, with a huge variety of local fauna on display, interspersed with hanging seats, overlooking water ponds.
The hotel provides extensive information regarding its development, noting the artists and architects involved and the eco-friendly principles, on which the renovation was based.
The adults only hotel, was already all inclusive, but we were offered the opportunity to upgrade to the Reserve, which is definitely worth it.
THE RESERVE BENEFITS
Our room was upgraded to an ocean view premier room, which had a balcony overlooking the beach, had a king size bed, and was fully equipped with a large shower,steamer iron, hairdryer etc.
It included an evening turn-down service, at which time all towels were changed for the second time, within 24 hours, a lovely touch, after long days by the pool.
Although slightly noisy, the air-conditioning unit, was very welcome, especially as our holiday coincided with a heatwave.
RESERVE LOUNGE,DINING AREA, TERRACE.
It had an integrated check in/out area, and the staff were available throughout our stay, to help with such aspects as pre- booking the speciality restaurants, which were quickly booked up, if done via the complex app/organising trips etc.
The lounge provided a range of snacks throughout the day, and had a fully stocked self-service bar, which included wines, beers and a full range of spirits, with a cool, covered terrace area, which was ideal for pre- meal drinks.
RESERVE POOL AREA.
The huge pool was surrounded by plentiful padded sunloungers, with parasols and bali beds, and was exceptionally well maintained and cleaned frequently, each morning and evening.
It also had its own bar area, where a wide range of drinks and hot snacks were available from 10 am until 7pm each day.
All the daily activities occurred in the second pool in the complex, so this pool was a calm, quiet area to spend the day, reading, relaxing and enjoying the sun and cool water.
Breakfast could also be taken in the lounge/terrace areas, all items were freshly cooked to order, with waiter service to your table.
It also offered a full range of continental breakfast items, ie, meats, cheeses, fruit, yoghurt and pastries, with a wide variety of speciality teas/coffees available.
RESTAURANTS
The main area was a buffet area, which provided an extensive range of meat and fish dishes, with various salads and pasta dishes available with a range of lovely fruits/desserts also on offer.
Drinks were served at your table, with very attentive waiters on duty.
There are three speciality restaurants, one of which served lunch and dinner, whilst two only opened in the evenings, all of which, (except the lunch session), required pre- booking, which could sometimes be difficult, if using the hotel app, but was not a problem for those enjoying the benefits of the Reserve.
ENTERTAINMENT
Multiple activities were available throughout the day, with a variety of indoor events, and outdoor, energetic events, held in the second, larger pool.
The evening programme involved a variety of acts, which, to be honest, were below par to entertainment we have previously enjoyed at another Melia hotel in Teneriefe.
The standard was not quite good enough and started very late, usually 9.30 pm, finishing just about 11pm.
My recommendation would be that the entertainment manager, located at Melia Jardines del Teide, (Teneriefe),be rotated throughout the Melia group, to ensure a consistently high standard of entertainment.
The only other problem we encountered, which had previously been highlighted in reviews, was the lack of service in the Ginger Bar.
Guests were discouraged from ordering directly at the bar, as orders were meant to be taken by supervisors, with waiters delivering orders directly to your table.
The problem with this system, is that there were never enough supervisory staff on duty to take orders, and a distinct lack of waiters to deliver drinks to the correct tables.
This led nightly to frequent long waits to have drinks replenished.
Most evenings, we abandoned the main hotel lounge/ entertainment area, and retreated to the Reserve lounge, to enjoy drinks in the lovely, quiet environment.
LOCATION
The hotel was within 15 minutes of the airport, located next to the beach area, directly accessible from the hotel grounds.
It was a short, flat walk to a variety of bars, restaurants and shops, with buses to further afield areas, available immediately outside the hotel.
In conclusion, this was definitely one of the best hotels we have stayed at, on a package holiday.
If the issues with the entertainment/drinks were resolved, it would be a tremendous place to enjoy your holiday.
If you can, please consider upgrading to the Reserve, whose benefits made this such a special trip.
We will defined be returning to this little piece of heaven in Lanzarote!!
J O2026-07-20
