The Ritz-Carlton, Abama

This hotel feels like a small town given that it is widely spread out and many rooms are located in small scattered buildings rather than in the main buildings. The venue is perfect for both business meetings, conferences as well as for vacationers. There are some wonderful restaurants on site, including a Michelin-starred one. The Mirador restaurant at the far end of the property has particularly stunning views and it’s perfect for a meal as well as just drinks and snacks. The rooms are all very spacious with wonderful amenities. The onsite gym is also super large and even has bikes and equipment on an open terrace. Definitely a pricey place to stay but it delivers flawlessly on a very high quality.

My wife and I have been visiting the Abama since 2019, often twice a year, and it has become our favourite golf hotel destination. Of course, the occasional minor issue is inevitable, but what keeps bringing us back is, above all, the wonderful staff. We have got to know and appreciate many of them over the years, including Mercedes, the unfailingly cheerful omelette chef at breakfast, and Magda, another much-valued member of the breakfast team. I would particularly mention Joao Couto, Duty Manager, who has always been exceptionally helpful and gone out of his way to accommodate our wishes whenever necessary. It is the warmth, friendliness and genuine helpfulness of people like these that make the Abama such a special place for us.

Wow I was a little concerned reading some of the reviews befor we went! Not at all the case we found the Hotel The staff and the food to be magnificent. We loved the retreat and the Half Board was amazing as you get a generous credit to eat at any of the restaurants. The staff were simply superb and a few deserve special mention for their outstanding service, Carolina at Verde Mar Thank you for looking after us so well. Gladys at the beach club again top service. Lucy, Shango, Tamara, Gretel and Fabian at El Mirador Were all brilliant. Great service super friendly and really efficient. We loved our stay here and genuinely felt it was incredible value for money. We will absolutely go back but we have too many holidays booked next year so 2028 we will be back! I was taken back by the free drinks and tapas by the pool every day as I had ne idea it was included! A really wonderful place.

We left our stay at The Ritz-Carlton Tenerife extremely disappointed. While the on-the-ground staff were friendly and did their best, friendly service cannot make up for severe management issues and an overloaded resort. Atmosphere & Noise: The public areas and restaurants were chaotic and overly noisy. We were repeatedly woken up in the morning by children running and screaming down the hallways. Food & Coffee: Dining was a letdown. Our meal at Txoko was mediocre at best, and the breakfast coffee was the worst we've had at any luxury hotel. Layout & Facilities: The resort is sprawling, but finding your way around is a chore due to a distinct lack of signs. The elevators feel old and tired, as does much of the property overall. Rooms: We stayed in Room 851 from October 20 til 25. The rooms were decent, but like the rest of the resort, they are showing their age. Overall, the property feels tired and completely overwhelmed by guest volume. We will not be returning and cannot recommend it.

We booked a weekend with friends and reserved at the Retreat. Service was worse than at the hotel after paying double price. We have been coming to the hotel every year for the past 5 and after the staff insisting in the improved experience, we tried the Retreat this time. The result: we will never come to the hotel again. I feel scammed