Blu Bay Apartments - informace
Nejoblíbenější filtry:
- TUI Service Center 24/7 + TUI App
- Umístění
- Kvalita spánku
- Pokoje
- Služba
- Cena / kvalitaść
- Čistota
- Venture162762351422026-10-24
We stayed for a month, and although our initial experience wasn’t quite what we had expected, Penny truly went above and beyond to turn things around and make our stay a positive one. When we first arrived, the room did not meet our expectations, but Penny was incredibly accommodating and took the time to personally show us an alternative place that better suited our needs. Throughout our stay, she consistently checked in to see if we needed anything and reassured us that we could reach out to her at any time with questions, concerns, or any issues that arose. What really stood out was her willingness to listen, her genuine care, and her commitment to ensuring we felt comfortable and well looked after. Despite the disappointing start, Penny completely changed our overall experience through her kindness, professionalism, and proactive approach. We are very grateful for all her help and efforts. Having someone like Penny there made a significant difference, and she deserves recognition for the way she handled the situation and ensured we had the most comfortable and enjoyable stay possible. Thank you, Penny, for going the extra mile!
- Rowilson852026-10-11Vyjímečný
First of all, i want to give an huge thank you to Vinnie and his hospitallity during my stay at the hotel. Due to suffering an injury on holiday. I had limited mobility but Vinnie and the rest of the staff on shift on the 5/10/2026 were very helpful in assisting me and helping me get comfortable. They even helped source crutches for me and communicate with the pharmacy. The room was clean and spacious enough for me to get around and would have been a more enjoyable experience without my injury. I could go on forever on how grateful i am for the service carried out by Vinnie but i will reward him later. This is good hotel to stop in but a great hotel to be in due to the care the staff showed me during my stay. Thank You All!
- Rachel C2026-08-29
This place is awful. Do not book. It’s a very expensive youth hostel. Full of drunk late teens, smoking, making loads of noise. The room is awful, falling apart, front door lock doesn’t work properly. Handles missing on bedroom doors, curtains hanging off the rails, no hot water. It did not feel safe for our family. We were put in an apartment block 4 streets away from the main apartments with no 24 hour security or front desk. The pool is unsafe- no steps in and hand rail falling off. The pool photo on booking.com is of a local PAID pool- nothing to do with the apartment at Costs €30 per person! We booked 4 nights but checked out after one and demanded a refund.
