Hotel Calypso

It doesn’t feel great when you write a negative review. I do so in the hope it leads to improvements . Or at the least it helps others spend their precious time and money better. What went wrong. Every single staff interaction felt like you are an inconvenience from the lady receptionist who clearly hates being there to the breakfast guy who acted like you requested a kidney when you asked for eggs pouched not fried. The worst shower i ever had in paid accommodation. The room phone that is ornamental. The unhappy hour drinks. The sign telling guests not to fill water bottles from their drinks machine. This hotel is in a perfect location. Has a great roof space and rooms have a nice balcony and view. It should be a top place to visit but i can only assume the owners are happy to overcharge for a poor experience because enough tourists will stay there….once

Our stay at the hotel was truly wonderful, and what made it especially memorable was the exceptional service we received in the restaurant each morning. A very special mention goes to Ester, who made our breakfasts something to look forward to every single day. Ester is the perfect example of what outstanding hospitality looks like. She is incredibly friendly, attentive, and genuinely caring. From the moment we arrived each morning, she greeted us with warmth and a smile that instantly set a positive tone for the day. She consistently went out of her way to ensure we were comfortable and had everything we needed, often anticipating requests before we even had to ask. While the hotel itself was nice, it’s the people like Ester who make a stay unforgettable. Her dedication, professionalism, and genuine warmth are a huge asset to the team. We left with great memories, and a big part of that is thanks to her. We would absolutely return, and we sincerely hope to see Ester again on our next visit.

We have visited the Calypso quite a few times over the years. This year we decided to stay bed & breakfast rather than half-board which we have done in the past. It was probably a wise decision as there appeared to be an evening meal available on only one of our ten nights stay. Knowing that there were several options nearby this did not worry us. How one of the drinks offerings at breakfast can be described as "orange" is beyond me. It was extremely weak and almost colourless - but to be honest it has hardly changed over the years we have visited. We prefer to have a traditional English breakfast when on holiday - fitting us up for the rest of the day and with an evening meal to look forward to. The appearance of the bacon could only be described as "off-putting" - slices (dripping in fat) were crammed closely together and did not appear appetising. On previous visits the guests had the option of fried eggs, omelettes made to order and freshly-poached eggs. Not this time! The state of the room (Bay view) was somewhat of a disappointment - same furniture from forty years ago and cracked, damaged & loose floor tiles that once upon a time would have been attended to without hesitation. Having got these comments off my chest I have only praise for the staff, especially the night manager who was about to chase up our taxi transfer when the driver arrived. Shall we go back again? Unlikely provided the hotels under construction are accepting visitors.

This hotel is in the most beautiful of locations. The staff are amazing. We would definitely return. Here are our honest thoughts. You walk out onto the beach, to the cleanest waters, perfect for people who love to stroll around and switch off, it was too cold for me to go in the water so we will be back!! Overall 10/10 Cleanliness - the staff are amazing. Our room was spotless. There wasn’t a speck of dust anywhere. Absolutely no complaints. Overall 10/10 Breakfast - a huge shout out to the lady who over sees the day to day running. She doesn’t stop and nothing is too much trouble, the food was fresh, good selection. Lows - the juice machine was temperamental, the coffee was awful. Some of the crockery was chipped. The day the lady was away it was a bit chaotic. She really is the glue that keeps it all together! Overall 9/10 Rooms - we stayed in a room overlooking the back, it was quiet, the balcony was small but perfectly fit for a couple. The rooms are a good size, nice size bathroom, fresh towels daily. The beds are harder than the UK but not as bad as Thailand!! We don’t mind but some people may find them uncomfortable. There was no clothes rail to pop damp items so we had to drape over the chairs. Overall 10/10 The pool wasn’t available but up on the 6th floor the views are incredible and the pool looked ample. We will have to return to try it out. We didn’t have lunch or an evening meal at the hotel however there are plenty of choices a stones throw away. The hotel had a good menu and the option for room service, Hickory joes across the way must be tried!! If you want an amazing pizza you must try the little coffee shop in Victoria where the police officers eat! Absolutely stunning!!! There’s also a little coffee shop in Victoria in an alley that does the best canoli , lemon meringue and traditional ice cream… Buses - the best public transport we have ever seen. All the drivers are so helpful and it’s just so easy a process..The UK could learn a lot!!! We used the fast ferry once, excellent service to have!

Christmas day lunch was horrible. Inexperienced staff. The buffet was so limited. Kids section was cold. No carvery dishes so the food was cold. And the dessert, a nightmare. Some dried cheap panettone. Not even any water glasses on the table. Then when people complained for there was not even enough panettone they brought some frozen cheap cakes one buys in supermarkets.