Boutique Hotel's I Łódź

Tento hotel je cenný. Pokud potřebujete zůstat, je to v pořádku. ceny nejsou vysoké, čisté a útulné. Poloha není moc dobrá, v okolí hotelu jsme našli jednu restauraci, ale pokud neprocházíte do centra města a budete potřebovat pobyt jen na noc, je to perfektní volba.

Dobrý hotel pro cestování busines. Čistý. Pokoj samll, ale dost. Levný. Dobrá snídaně. Snadné parkování. Lepší rezervace. Plný. Bez klimatizace. Zdarma wifi, zdarma káva v hale celý den, požádejte o velké postele, pohodlné

The hotel is in a good location, close to the city center. The bathroom was decent, and the beds were fairly comfortable. Check-in and check-out were smooth – and unfortunately, that’s where the positives end. The rooms look nothing like the photos online. I stayed for four nights – and not once was the room cleaned. On the third day, I went to ask at reception what was going on, and only then was I told that cleaning is “on request.” So, I requested it. What did I get? The trash was taken out, and the coffee and tea were refilled. That’s it. No cleaning, no towel change, nothing. At checkout, I asked how to file a complaint – they told me to do it by email. I was also told that a general cleaning is done every three days, which completely contradicts what I was told earlier. I filed a complaint after returning home – the response took a long time, and when it finally came, it was absurd. They claimed there was a “Do Not Disturb” sign hanging on my door – which is an outright lie. If that were true, no one would have entered to take out the trash. They also claimed that the towels had been replaced and surfaces wiped – another made-up story. None of that actually happened. To put it bluntly: the standards are on par with a cheap hostel – except even hostels are usually more honest. Here, not only do they neglect basic responsibilities, but they also shamelessly lie when a customer asks for answers.

Avoid this hotel at all costs. I do not recommend it. Very unpleasant smell, the rooms are not aired, you can smell cigarettes and pigeon droppings. You can't open the window without looking at the pigeon nests which also make a huge noise. Not worth a penny.

Dirty bedrooms. First room we got 05: -dirty walls -dirty bathroom (shower with mould, dirty shower screens, toilet brush with rust on it, dirty floor) -stained kettle which needed descaling We were moved to the second room 514 which was as dirty as the first one with sky light windows only which we could opened due to the rain and air con was so loud that we had to turn off due to the noise. We wouldn't be back.