Hilton Swinoujscie Resort & SPA

Very disappointing experience with the spa. I made an appointment in person at the spa reception, but when I arrived for my treatment, I was told that the appointment had not been registered. What was particularly disappointing was the way the mistake was handled. There was barely an apology and no real attempt to make up for the inconvenience. I understand that mistakes happen, but I would expect much better organisation and customer service from a spa in a five-star Hilton hotel.

This is not a five star - this is a family hotel in a very busy party location with loud music to late night ! Do not book if you like to relax - or if you expect Hilton quality !

A special thank you to Magda and Żaneta at the reception. Their communication was outstanding, professional, clear, and genuinely welcoming at all times. Both are highly competent, solution-oriented, and truly represent the hotel’s service standards at the highest level. We felt very well taken care of and will gladly return. - Matteo

We stayed at Hilton Świnoujście as a family of three (2+1) for a three-day getaway and felt welcome from the very first moment. Check-in and check-out were quick and smooth, and the staff – from reception to housekeeping – were always friendly and helpful. The rooms were clean, comfortable, and functional, and the breakfasts were delicious and varied. We had a great time at the aquapark and climbing wall, and in the evenings enjoyed playing billiards and bowling. The location right by a beautiful beach is a huge bonus – with so many attractions both in and around the hotel, there’s something for everyone. We’ll definitely be coming back!

If you are looking for comfortable stay in perfect spot of the town, this is the answer. Aquapark available (only for 1 h a day is free.). It is open for non hotel guests too. Not very crowdy though. Bar at the lobby and 1st floor. Very nice terace at the 1st foor, and perfect view from balcony at sea side. Staff not overpolite, but good.