The Patio Suite Hotel

I don't think I've been anywhere previously where every member of staff is so incredibly helpful, polite and friendly. The restaurant staff were all exceptional and all others in bars, reception and shuttle bus drivers were excellent. The apartments are very spacious, clean with great blackout curtains and soft large towels. The shuttle buses to beach were incredibly helpful as it was so hot to walk! Although I didn't put 5* for location as there isn't a huge amount to walk out and see around the immediate vicinity of the hotel, the beach shuttle is a great service and it's quiet, away from the Albufeira strip which we chose deliberately. It's definitely a family hotel and not one for large noisy drinking groups. Falesia beach is beautiful and so close by, soft sand and perfect swimming conditions. The hotel dealt with dietary issues extremely well, much better than other places we've stayed. From the form at check-in to staff members individually explaining what I could eat even though there were allergen and gluten symbols clearly displayed, I was very impressed. Highly recommend.

Just returned from a 2 week holiday here which was our 2nd visit this time during school holidays. Lots of children which I dont mind at all its some of the adults that grate on me but more on that later. The room is large even with 3 of us and really clean, could do with updating in parts but u only sleep and shower so for us no matter. We were AI and food is fantastic although it does repeat on a 2 week holiday but that cant be helped and we went out a couple of nights to break it up. The Staff are all fantastic particular in the restaurant especially Sao, Thank You for teaching me some Portuguese. If I could change anything it would be the entertainment, it needs a good team 4 adults to organise some sort of games in the day. Nothing over the top just boules or darts to break up the day and get to know other people more and then some maybe better quality evening entertainment. We dont mind sitting having a drink and playing games but over 2 weeks we would like a little more. The karaoke on a Friday is good not going to admit it was me who started it off with the YMCA and then Dancing Queen later, oh I just did lol. I apologise if it was painful to anyone's ear drums but I just cant help myself especially as the guy seemed to be struggling to get people to participate. One thing is disappointing was the sunbed situation yes its the same everywhere with people putting towels down, I get it we did it as well but we did actually use the bed! On a few days some beds were reserved and no one sat on them until late afternoon which is really selfish! Also when people were waiting for pool 2 open and pushing past in order to get the beds and still not use them! Sadly the non reservation of beds is not policed so people can do as they wish. Its an ongoing issue across Europe although some hotels do have a bed reservation system that works well and saves getting up early. On saying that we had a fabulous holiday and in a couple of years we shall return. Agree from another review about the state of the pavements outside hotel I am surprised more people dont trip and hurt themselves. Thank You 😊

I have a complaint about the state of the pavements in the area from the hotel and towards local restaurants. We now pay a tourist tax to visit Portugal. This should be used to make the pavements saver to walk on. The hotel itself was great

Had a fabulous week here during the school holidays. It was busy but never felt too crowded. At times there was a bit of a queue for the restaurant but we preferred this than the usual all inclusive free for all. The food was great and my two (sometimes fussy) children had no complaints! The staff were so warm and friendly and always happy to help. Would definitely return in the future.

This hotel is in a great location for local restaurants, beach and cheap taxi rides away from attractions such as slide and splash, Albufiera marina and old town. The reception staff are lovely and can arrange trips for you. We had 2 weeks self catering. LOCATION Just 5 minutes walk and you have some great restaurants and a good supermarket, there is a square 10 minutes walk away also with a supermarket and good restaurants, one place does incredible ham and cheese toasties to take away. Kozy brunch cafe is great for breakfast and Salt and Peper, Rustico and Olympic great for dinner. Dinner for 2 adults and a child sardine past bread stater, main course and desert with some drinks cost around 71-80 euro depending on how many drinks you have. English breakfast at Kozy was just 6.90 euro. ROOMS We were chuffed, bathroom kitchen bedroom and living area much bigger than we have been used to, Kitchen well equipped had a toaster kettle microwave and a 2 ring there hob. Bathroom has hand soap etc. there is an iron, clothes dryer and hair dryer. The balcony was a good size, plenty for 3 of us to have breakfast on.We had a room on the 5th floor at the back which was nice and quiet. Rooms have a free safe and free aircon. Rooms are serviced daily. POOL Although there were 2 pool areas both with children’s pool too, we stuck to the North pool as the pool bar was outside and no need to dry off. No trouble getting a bed and an opening time stopped the 4am reserve a bed types. Pool is cold which is lovely in the heat….. my tip is to jump straight in, lovely and refreshing. Pool itself and surroundings are spotlessly clean. Polk bar was expensive but the staff were great. We don’t go all inclusive in Europe as we like to pick where we eat and try different places. All inclusive was a little more than we spent and the hotel was expensive The pool bar charges €13 for a toasted sandwich and chips, we ordered 3 toasted sandwiches extra chips with drinks at a cost of around €52 on the first day, look above at the cost of a 3 course meal with drinks and in the square we had 3 toasted ham and cheese sandwiches with a bear for €10.60 to put that in perspective. This is where the Patio lose out, we would have had lunch there every day had it been reasonable. Beer €3 to 3.30mls approx compared with € 3.60 for a large beer anywhere else or €0.80 for a supermarket 3.30ml can. That being said I would definitely stay again self catering, it’s a great hotel with lovely staff. Thank you Patio