Sensi Azores, Nature and Spa

Na naší poslední noci na Azorech jsme se rozhodli léčit sami sebe a najít fantastickou restauraci. Prohledali jsme Sao Miguel a našli Sensi. Dorazili jsme bez rezervace, ale zjistili jsme, že majitelé byli tak přívětiví a přátelští, že nám poskytovali nápoje a vynikající rozhovor, než nás ubytovali na večeři. Sýrová deska byla opravdu velkolepá. Všechno bylo dodáno na nejvyšší úrovni a služba byla bezchybná. Musí navštívit. Můžeme si jen představit, že ubytování je stejně skvělé. Důvody a výhledy na oceán z restaurace byly úchvatné.

We loved our stay in the Villa at Sensi! The staff was so welcoming and helpful throughout our stay. We had a 40th Anniversary dinner one evening, and it was absolutely fantastic! Exactly the kind of vibe we were looking for. HUGE THANK YOU...to whomever took care of our Villa at checkout. Your honesty, integrity and respect are greatly appreciated. My diamond earrings arrived safely back to me in GA today. Words could never express how thankful I am that these were found, and returned to me.

The hotel website and pictures, led us to believe it is a luxury hi end hotel. In reality , it’s not even coming close. The room got filled with flies, every day after the cleaners did their job . The tv, had no sound ,and it is a very small size old tv. It is not a smart tv , and no way to connect to smart phone . Or use Netflix…, No large screen tv in any other communal space. No gym what so ever , not even a dedicated space large enough to even do any yoga or stretching. The sauna was broken for all our 4 days stay . The outdoor pool is freezing . The inside pool is very small, don’t be fooled by the pictures…. Only 4 lounges next to the pool .,,,, They are understaffed, so service in breakfast and dinner is slow and the guests have to wait forever for the order. All this comes in a very high price , double than the best hotels in Porto. Very poor ratio between what you pay and what you get. Sad One of the only bad experiences we had in a 4 weeks stay in Portugal .

Our stay was at best mediocre. Other than burgers at the bar (with such low seats it’s impossible to eat comfortably) the food was overall very disappointing. Breakfast was the worst on the island with hard bread and underseasoned eggs and truly unbelievably bad coffee. We experienced a steady stream of bugs in to our room even with doors and windows closed (unfortunately) and felt isolated so far away from other dining options and tourist sites, particularly for the extremely high prices out of proportion to the rest of the island. Far and away, however, the worst part was coming home to find that Sensi Spa charged us ON A SEPARATE CARD for ANOTHER room WHILE WE WERE CHECKED IN FOR OUR RESERVATION and deemed us a “no show” for that other fraudulent reservation. They have not responded or accepted any responsibility for the unbelievable theft they’ve committed, and we are fighting this with our credit card company. BEWARE.

The most amazing hotel on the island of Sao Miguel! The restaurant and pool made it tempting to stay on the property but there is so much beautiful scenery and sights to experience. Would definitely stay again.