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- HagaiG52026-05-22Velmi dobrý
I give the hotel a high rating because we really enjoyed the facilities, the food, and the kind and welcoming attitude of the staff. At the same time, there are several points worth mentioning in order to improve the experience: The omelets and coffee were self-service rather than being served by staff. Out of the two coffee machines, one was out of order for two days, which created a long queue for coffee. In addition, all the food was placed in chafing dishes, which were very inconvenient to use — they are heavy, and you find yourself lifting a heavy lid with one hand while holding a plate with the other. The pool water was too cold, and finally, the bedside cabinet was higher than the bed, which caused me to hit my head on it and left a mark. Overall, however, the hotel is very pleasant.
- Gosford12025-09-22Vyjímečný
Had a wonderful experience all round. Stayed in standard room with balcony and view towards Kitzbuhel. Room was of good standard, very clean, comfortable bed, bathroom with shower over bath rather than separate shower, small kitchen type table with chairs, sofa and flat screen TV. Fridge also included. Breakfast was extensive and evening meals were all beautiful presented and tasted really good. Reception and restaurant staff were friendly, courteous and helpful at all times. Spa area was extensive with long open hours. Plenty of towels and spotless. I used swimming pool and fitness rooms each morning and again were all top quality. The situation is beautiful with many nice walks in close proximity and a small peaceful town . Would highly recommend and could find very view faults.
- lesley-ann p2023-09-16Velmi dobrý
On arrival we found out our room booking had been messed up as room offered with a balcony was actually a “fire escape “ for the balcony above the kitchen! The receptionist apologised for the confusion caused by the now departed member of staff - sacked my guess! Other rooms offered at front of hotel but with a bath when my wife required a shower. A junior suite found but next to the first room with a balcony again over the kitchen extension with a 1.5 x 2 metre size not used in our stay. Quality furnishings throughout and an excellent pool area. Main meal good but buffet salad not up to other 4 star tyrolean hotels! Drinks - especially wines over priced by about €10 a bottle - hotel charging Kitzbuhel prices but not Kitzbuhel! Young waiters very attentive more mature local staff not so! After dinner no atmosphere in the hotel. Will not be returning!
