Blue Lagoon Queen

Bit isolated but you can walk a good distance down by the beach, every thing seems well managed other than meal times in the main restaurant which is a bit chaotic with no staff member at front of house and tables needed to be cleared by ourselves ( more staff ). Food ok with plenty of choice but drinks situ not the best due to no table waiters so a lot of people walking around carrying there own, also queues form at the main bar thou staff there do work hard & happy to serve. The pools are fab as is the waterpark which we all very much enjoyed. Rooms all good and the beds are are excellent, sunloungers always available and all areas are spotlessly clean. I was surprised there didn't appear to any bike hire availability. Overall we had a great holiday but probably wouldn't return.

The hotel its self is beautifully clean, well presented out however not worth the money. The food is very repetitive, the drinks are not brilliant choice and the staff are not very friendly. Entertainment is terrible from the reps, however the saxophonist and singer is very good but it’s every night so again very repetitive. We paid extra for a shared swim up room, however you can only use it until 5.30 (states pool open until 6 but the life guards continually shut the pools from 5.30). We took our 1 year old who was not allowed in the pool for the first 6 days due to having no arm bands. We explained to the staff they can barely walk let alone swim therefore we would never let go or leave them unattended in the pool, the staff refused to let us get it. This is the same for the water park. We tried to purchase arm bands but both the hotel and sister hotel only sold size 3 years plus. We paid for a taxi to go to the local supermarket, again they didn’t sell the size. We raised this with both the Tui rep and guests relations at the hotel, neither of which was very helpful. Finally on day 6 after continually arguing with both the rep and hotel staff they agreed we could take our baby into the pool, as long as we held onto them. However we werestill harassed by the life guards and continually being watched so was not a relaxing holiday. There are no signs around the pools to advise of the arm band rules but the life guards inforced this. Again there is no signs on the hotel website, Tui website or app for the hotel. The hotel is in a very remote location, I would recommend hiring a car to be able to explore. Personally I would say this hotel is more of a 3 star and I wouldn’t recommend it Esspically if you are travelling with children.

The hotel is definitely not 5 star what lets it down is the food it gets very repetitive by the end of the week, the lady who puts the food out is very rude and they have serious problems with flies in the restaurant, The pools are lovely and no sun bed wars 👍🏻 but the beach is different you have to get up early to get one there😡😵‍💫told the manager this and he said I was a liar 😂 we watched them from our room put towels on the beds and return about 3 hours later see the photos taken at 7.30 am. The entertainment is ok , not much for the teenagers to do but ok for adults, overall it’s ok but I would not return for the money we paid👎🏻

i can highly recommend this hotel. it’s perfect for a holiday trip if you want to fully relax. the biggest advantage of this hotel is definitely the staff working here everyone is so helpful, friendly, and polite. i also have to mention the amazing entertainment team, which made my holiday so special. i highly recommend attending every evening show and watching these talented girls perform. the food is absolutely delicious, and blue lagoon queen offers a huge variety of dishes. the rooms are modern and comfortable. for me, one of the most important aspects is that the hotel is very clean. to sum up, i would highly recommend this hotel if you want to relax with your family or friends.

We came as a group of 5 friends in our 40s for a long weekend and had a lovely time catching up and relaxing. We loved the beach and spent every day there, plenty of sun loungers and easy to access a bar and the bach front restaurant for lunch. Entertainment a bit hit and miss, but we had a nice time out he evenings watching what was on with a couple of drinks. We managed to find tables at meals but there was sometimes a lack of cutlery and you will have to sort out your drinks and coffee etc unlike other hotels. One issue was that the rooms we had booked (via TUI) were twin, however we were given double beds. This could not be rectified due to hotel capacity so we had to share beds which we would have preferred not to do. The hotel basically said it was TUI's fault. Also some of the group are keen gym users and were disappointed the hours were limited to between 9 and 5, when a pre breakfast session would be usual for a lot of people. Despite these little things we had a fab time and we felt it was great value for money.