Anais Collection Hotels & Suites

We had an excellent time, the rooms super clean! The hotel had everything we needed. Great location, next to a lovely beach, a supermarket and Bus Station with direct Bus to the old Town. We were very lucky and highly recommend the Anais for all ages. Especially amazing was Konstantina, Dimitra, Kiriaki and the super devoted staff! Thank you, we had a wonderful stay💕💕💕💕💕 Noa and Chen Hamburg

10/10 fantastic staff, facilities, location to beach, near by restaurants… all you need for a family holiday. Would 100% recommend

Cute small hotel, well maintained. Our room was recently renovated and comfortable with good beds. The kids loved the 2 small swimming pools. Friendly service, convenient location: close to beaches and right at a bus stop.

This is a really sad review. We are actually still here with 2 nights to go but hotel management are unable to resolve the issues. The good.....location, room size, facilities, kindness of hotel staff, proximity to the airport, authentic feel.....amazing. However, the restaurant, bars and pools are an integral part of the experience....but are owned by My Zen. These staff are rude, unthoughful and mediocre at best (Alex excepted). They use one of the restaurant tables as their staff room and quite happily disturb residents night after night with loud chatting, smoking and shouting. Often til 2am. We spoke to the nice hotel manager about it who said it wouldn't happen again but sadly, one night later and here we are again. We are getting to sleep around 2 each morning and are woken around 7.30 with the breakfast music. 5 hours sleep a night is not ideal when we came here to rest. The hotel is lovely but the affiliation with My Zen has brought it's value right down.

Absolutely brilliant 10 nights here. The staff are very friendly, rooms are good, cleaned regularly. 5 minutes from the beach. Good local tavernas and mini supermarkets. Chania is easily reached by the bus or taxi or even walking. Complex has many flights of stairs so may not be suitable for people with mobility issues. Planning on going back here.