Harmony Rethymno Beach

Beautiful Hotel, Friendly Staff, Clean & Comfortable..Food was Excellent.. Doing this review for my elderly parents who had an amazing holiday and stay at the Harmony Hotel. Hotel situated in Rocky Bay with lovely views . Would Return again..

On arrival, after a long transfer, we were quite happy. We were given a late lunch, but wasn’t very impressed but concluded that we were late and they were kind enough to wait for us. We had a great room by the pool, bar, restaurant etc. beds were comfy, shower was fabulous! Room was small but perfect for our needs (although a few extra hooks wouldn’t go amiss) cleanliness was iffy, especially the bathroom. It was cleaned every day but the shelf in the shower was minging and I purposely left to see if they cleaned at all. It has cobwebs which were clearly old. And grime. I’ll add pics if I can. So after a few days we had eaten in the restaurant we were getting concerned about the food. Repetitive, same pasta and bolognaise that was on offer on our arrival and every lunch and dinner after. Potatoes were swimming in oil. Fish, chicken or pork were cooked EVERY meal with chips. Everything was just lacking. Rice, veg, nothing was very tasty, was oily and limp. The breakfast was ok although I had to microwave it as it was lukewarm. I passed on the ‘sausage and bacon’ , only fried eggs or ‘omelette’ ( weird scrambled) when asked for alternative it was not allowed as the owners who sat on a special table, were watching. The good points about the food were, the yoghurt. Simply delicious. The cheese in the Greek salad. The bread and the desserts. I survived on salad sandwiches and desserts. I feel as though they were ‘finishing up’ and using what was left as it’s the last week of the season. But on top of that, there was no entertainment at all! Even though there was signs on arrival stating a Greek night and a dj night. Nothing. The pool table wasn’t working for about 4 days. This hotel is not close to anything so it was early nights all round every night. Overview. Hotel lovely. Needs improvement. Cleanliness, food, drinks and entertainment all sadly lacking. Staff were nice but clearly not happy due to hands tied/ bad pay? It appears that they don’t care/cater for their customers at the end of the season. NOT ONE GUEST WAS HAPPY. ESPECIALLY WITH THE FOOD.

From start to finish the team at this hotel were outstanding! The welcome from reception was cheerful and easy. The daily cleaning was perfect and our lovely housekeeper was always smiling. The team in the restaurant work brilliantly together to keep everything immaculate and refreshed. It was so clean and appealing. The pool area was also clean and a pleasure. Well done to all the staff to make this a really enjoyable environment!