TUI SUNEO Althea Village

Checked reviews before making booking, which were very positive indeed. I have to say that following our holiday, I agree whole heartedly with them. Great hotel in a good location. Friendly and welcoming staff. Clean and fresh all the time. Beds in hotel room very comfy. Rooms spacious and cleaned daily. Air conditioning worked superbly. Food was plentiful and to a good standard. Always had options and felt it was replenished regularly. Drinks always available from machines. Cocktails were not the best, but then it is all inclusive so you get what you expect. Pools were lovely and not over crowded. Never an issue getting sun beds and everyone seemed to remove towels when not in use (no hogging). This was a breathe of fresh air! Gym facilities were very good and catered for most users. Plenty of restaurants nearby and cafes/bars to visit. The beach was a short walk away and this was lovely! Nice views and sunsets! The bus stop was at the bottom of the hill by the BMW garage and easy to use. About 7 Euros for a family of 5 each way into Chania as a guide. We avoided paying the fees for TUI organised excursions and decided to sort out own trips/days out. The transfers to and from the hotel organised through Tui were great. Only about 35-40 mins max. Night entertainment was not great, but we were not expecting too much and we made our own fun and went our to explore places. Would I revisit this place again, absolutely! Would I recommend to others, yes!

Travelled early July. On arrival we were greeted by lovely friendly reception staff. We had booked 2 rooms as was travelling with our 20+ daughter. We hoped to be close to each other but unfortunately were not that close but they offered us a 2 bed apartment instead which was really lovely so we went with that. It was in a perfect position between the quiet pool and the dining room, and quiet. The hotel is very laid back. No long trousers needed in the dining room for men which is nice. The food was good, plenty of choice for breakfast. Lunch and dinner was good but there was quite a lot of very similar dishes as the week went on and we did eat out a couple of nights, once in Chania and once at a local Taverna. In Chania there are so many restaurants you are spoilt for choice so definitely worth eating at least once there. The cleanliness of the hotel we couldn’t really fault. The towels were changed frequently and the bedding also. Everyone was so friendly, from the waiters to the bar staff to the reception staff. We had a problem with the shower draining which we had resolved really quickly and after that was fine. Value for money it was on a par with other places we have stayed at on an all inclusive basis. There was things going on by the main pool during the day like aqua areobics etc but we prefer sunbathing by the quiet pool and relaxing. The evening entertainment was the only thing that made me give this hotel a 4 star. We like to eat between 8-8.30, but the entertainment started about 9.00pm so was usually still in the restaurant, which is fine, our choice, but the entertainment was usually finished by 10.15 which is early when you are on holiday. We fell in love with Chania, just 4km from Daratso. It has so much character, is charming, endless choice of shops and restaurants and you can watch the sunset from the harbour which is beautiful. The bus runs regularly, about every 15 mins and is €1.30 each way paying by ticket machine, €2.30 paying on the bus. We had a really lovely holiday and would definitely stay at Althea village hotel again, despite giving it 4 stars for the choice of food, we would just choose to eat out a couple of times again.

The good: Pool: 3 big pools, 2 kid pool. No sunbed wars at 7am. We were always at the pool around 9am after breakfast and almost all sunbeds were empty, some were reserved with towels, maybe 1/3 of them at the pool we were at got reserved and we were at the biggest pool. Many left the pool around 2 or 3pm so you can find plenty of space in the middle of the day if you want to sleep in. Hygiene: hotel areas were always clean, and they cleaned our room everyday. New towels everyday. Bed sheet change often as well. Services: very convenient with a hotel market for snacks, drinks and other "vacation" items. We loved the snack bar that was open from 11 to 5 they had good gyros. The bar area is nice. Water fountains available so we didn't have to buy so many water bottles. Entertainment and activities at the hotel if you dont want to go out. If you ask the reception they can help you book trips or excursions. Staff: all friendly and helpful. The negative (subjective): - Too many kids. Can be quite overstimulating if you are a childless couple. But good hotel for families. - cleaning was overall good but as a germaphobe there is room for improvement with some areas in the rooms that can be overlooked (like the toilet roll holder that was full of brown spots on the inside) - our room needs a better door. We had a minor ant issue because of a gap in the door i think so we had to always stuff alot of paper in the gaps everyday which was annoying. Idk if they came from somewhere else. - Food is mid at best. Little variety and bland on most days. Breakfast was good, lunch was mostly disappointing, so we ended up having gyros from the snack bar instead, dinner was a hit or miss. Expect better food from a 4 star hotel.

Fantastic staff great rooms amazing food Just a perfect stay at a really lovely hotel

Beautiful and clean hotel. Staff very helpful and attentive. Good location for exploring the West side of Crete.