Castellum Suites

I am an older woman and I was on holiday alone but I had a lovely experience. They say Greek people are sweet and this is true. Every member of the hotel greeted you with genuine warmth. The food was excellent and different every day, I tried all the Greek and meat dishes. Continental breakfast was good but the cooked breakfast needs to be improved. Tinned fruit but also fresh fruit, nice yogurt. The desserts and ice cream (that you can add toppings to) were amazing. Air con was excellent, although I couldn't get it to work on my last day. When you arrived back from a long walk or a trip there was water and orange juice in reception which was very much appreciated. It is in a city so most hotels have no view or city view and I was very happy with my view of the pool and the shade because it was around 36 degrees at midday in June. The first couple of nights the guests were very noisy during the night and at the pool. Then they must have left as it was better. I arrived at 11pm grumpy and made a video of the room for UT and was not happy at first, but next day I realised it was lovely. 2 bottles of water in the noisy fridge and tea and coffee,, olive oil shampoo & shower gel. The shower goes hot, cold, hot but that was ok. You had to pay a deposit for the pool towel but I didn't bother because it was too hot to sunbathe and the pool did not have zero entry which I now need at my age. The pool furniture was very hot to touch. The hotel was very clean. I watched a little football and a film on tv in English. Gate d'Amboise is the NEAREST gate (tip: screen shot google maps route because trying to get to Elle beach is difficult). I also used Athanasios Gate. And when I went on a trip they wanted me to walk to Rhodes Horizon resort which was uphill and 20 min walk so I sent a whats app msg to ask if I could be picked up at Rodos Hotel (6m walk from Castellum which is not on the road the buses use). Trip 1 (Kamiros, Embonas, Kallithea). Trip 2 Lindos. The hop on bus was fully booked however, I was able to walk to Rhodes temple and stadium (toilets in a wall near the road and a cafe has toilets) when you get to the top of the hill the view down to Ixia, Marmaris, Aegean Sea is the most beautiful I have ever seen. City toilets (you need 50 cents). They are nice and clean. Tip: I went on holiday with a travel card but I should have taken some euros. I had a great holiday. I have never been able to afford 5 star so this hotel was great IMO. I had a double room and I think they have bigger suites too.

Great experience in this suite hotel. I am Italian and sometimes I am complicate because I am in the some business all my life, I like attention and professional people worker. I find very good staff in all departments, Good food , nice Greek event in the night for the dinner, and special think very clean.i hope to come very soon continue work like this many thanks

Hotel was ok. First room was awful, we were disturbed all night by partying people. However, to give the Hotel it's due it moved us to a quieter, and slightly better room. Which was much quieter. Restaurant was just ok. Breakfast was fine, but other meals weren't great. We ended eating out for most lunches and dinners. Staff seemed bored, and showed little interest in guests. No attempt to make conversation or even acknowledge when they were spoken to most of the time. 'Cocktail bar' was a corner of the restaurant consisting of only 5 tables. The cocktails were ok, but not brilliant. The older barman was far from friendly, and decidedly awkward. The younger man and blonde lady were definitely more pleasant. Room service staff appeared to think cleaning the room was optional. One day they didn't come in at all. 3 days our toilet bin wasn't emptied, not ideal when you putting toilet paper in there!. On another 2 occasions bed sheets were left on end of bed so we had to make our own beds. The day before we left rooms were serviced correctly,not sure if different staff, or they were hoping for a tip! On our final day they walked into our room 3 times without knocking, clearly trying to get us to leave. Checkout was 11am, and we actually left by 1045 so this was really rude. Hotel could have been worse, and it was central for old town and Acropolypse, but could definitely be better.

Very nice staff, had a joke the odd time. Food was lovely and drinks had good amount of alcohol so all the better. Close to old town and also lovely rooms. Was two cockroaches during stay but other than that was very good and the cleaning ladies were very inclined to always make sure rooms were clean and left it spotless. Man in glasses in dining area is very professional and so is all the staff. Had great stay.

currently staying in the hotel, checked in on the 19th of May. Tonight (24th May @1am) we locked ourselves out of the room as we went into our friends room the next door over. we went down to reception and a lady there came up to let us in room. but while in reception, there was also a older man working, I assume the night porter. he turned around and told my friend she needed to wear more clothes in the lobby, he was rude about it. she was wearing a bikini top with shorts and flipflops (very commen outfit worn in a warm country) we also seen people in string bikinis at the lunches and there a pool connected to lobby also. we were locked out of room so how would she have gotten more clothes? also no one down in reception at all to see her. it was really ignorent to say and also inappropriate, as shes only 18. it also really upset my friend, who was left feeling mortified and uncomfortable. we said it to the lovely woman who brought us up to the room, she just said he was oldfashioned. I work as a hotel receptionist myself and this isnt a commen rule in hotels. and we will be putting in a complaint with the hotel also. hotel rooms are nice, bad veiws from our balcony (childrens cresh and abondoned buildings), friendly housekeeping, food isnt great but usually expected with inclusive hotels, other unmentioned facilities are grand.