Dusit Thani Laguna Singapore

I really enjoyed my stay at this hotel. Staff was welcoming and friendly. Close to Marina Bay and the Cruise Support. Clean and spacious rooms. Breakfast was included in my reservation. Although breakfast was not included for my 6 year old daughter, staff did allow her to eat for free, which showed good customer service.. shuttle was provided to Marina Bay for shopping and exploration of Singapore.

megalomania (not like we are complaining) Dusit Thani Laguna Singapore. You shall want for nothing, because it has pretty much everything, even brandishing intentioned redundancies wherever possible. Not contented with skylarking in just one pool? Try three. If golf ain't your wheelhouse, there's tennis, even padel courts to work up a healthy sweat, prodigiously equipped 24-hour fitness centre always beckoning aside. Strangely enough, such outward pomp and circumstance didn't comport with the guest rooms themselves (or our Deluxe Laguna King, at least), muted as they come. Mired in ascetic colours, relevant creature comforts transpire but do not abound. An air of understated luxury eddied nevertheless, assuming little heed gets paid to that milquetoast floral vignette emblazoned above the headboard. Slept well, leisured hard, ate terrific (@ gussied-up resident restaurant Greenhouse; the pangrattato-dusted scorched bone marrow and Confit Chicken à la King which was wallowed in white wine + tarragon velouté tasted especially paradisiacal). Further sprinkle on supererogatory service evinced by hotel staff, guess it's safe to consider us in mortal danger of mounting a repeat sojourn. Till next time.

Love the hospitality from check-in to all the amenities . Irfan welcomed me with a big smile and made me feel at home. Certainly coming back.

The hotel is comfortable, rooms very good and the grounds delightful with a golf course being a key feature of the hotel. However, we never felt the team at the hotel met more than standard operating procedures with a lack of warmth or engagement. The hotels location seems ideal for Chiangi however the shuttle bus service is limited and no provision is made for luggage. In conclusion, a good hotel with the potential to be so much more. At this time, great for golfers rather than those looking to stay away from the airport and explore the city state for a few days.

* The pools are nice and probably one of the better aspects of the property. * Complimentary shuttle services to Jewel and Changi City Point are convenient. * The room rate was reasonably priced for National Day weekend. Unfortunately, the overall experience felt decidedly mediocre and fell short of what I would expect from a five-star hotel. Service was the biggest disappointment. There was a general lack of warmth and attentiveness from the staff, with a somewhat lackadaisical attitude throughout the stay. The experience with the shuttle driver on the return journey from Jewel was particularly disappointing. The driver’s communication with a tourist could have been handled much more politely and professionally. By the second day, however, this level of service was unfortunately no longer surprising. Communication was also poor. I had specifically been told via email that certain credits were provided on a daily basis, only to be told something different upon check-in. Even more frustrating, the hotel’s “My Booking” page does not clearly show the inclusions attached to your reservation before arrival, making it difficult to verify what you have actually booked. The whole process felt unnecessarily confusing. Simple requests also took far too long. A request for a toothbrush took close to an hour, if not longer, to arrive. For a five-star property, this really shouldn’t be the case. The food was another weak point. Breakfast was mediocre, and dinner was similarly underwhelming. We were particularly disappointed by the National Day special dinner, which surprisingly featured very little in the way of local dishes despite the occasion. At the discounted 50% price, I still wouldn’t consider it good value, and the original price of $92++ is quite shocking given the quality and selection. As a Dusit Gold member, we were offered a late checkout, but beyond that, the loyalty benefits didn’t really make much of a difference to the stay. We decided we will check out on time anyways. Overall, there isn’t much to do at the property unless you’re specifically there for golf. For a short getaway, I would struggle to recommend it when there are so many other options in Singapore that offer a better overall experience. From the check-in experience onwards, almost everything about the stay felt average at best. I was genuinely surprised that this is positioned as a five-star hotel. In my opinion, the experience was much closer to what I would expect from a four-star property. There are plenty of better boutique properties in Singapore than this place. Wouldn’t return, but not like I’m their type of clientele anyways.