Mandai Rainforest Resort by Banyan Tree

I had the best birthday staycation ever at Mandai, & so did my mom in conjunction with a belated Mother’s Day celebration. From check-in all the way until check-out, I genuinely felt like we were treated like VIPs. A huge TQ to Kasey, Aynul, Richard, Vicky, Alnezam, Ariffin, Riyan, Gaya & Amirul, the newly appointed General Manager Mr. Michel Scheffers (congratulations!), & Hotel Manager Ms. Shereen Chow for being so warm & welcoming throughout our stay. I was travelling with my family & had requested a room near the elevator as my mom is unable to walk long distances. Instead, we were pleasantly given a room on a lower floor so we wouldn’t even need to use the elevator at all, & I truly appreciated that thoughtful arrangement. Small gestures like this really made a huge difference & showed the level of care given to guests. The star of my stay has to be Mr. Toby. Big shoutout for you Toby! You deserve it. Your hospitality is on another level. You, together with everyone mentioned above, are truly the stars of MRR. I also had the chance to view the Treehouse, Private Pool Pavilion East, rooftop garden & swimming pool with Toby’s assistance, & I can honestly say MRR is amazing!! Another memorable part of the stay was having the chance to spend some quality bonding time with my brother & father along the Boardwalk Trail. The experience was phenomenal. Being surrounded by nature while just enjoying each other’s company made it even more special & meaningful. How can I end this without mentioning the chocolate birthday cake that was prepared for me. It was absolutely to die for!! Soooo sedap ;-) I’ll definitely be recommending MRR to my friends & family in both SG & MY

Excellence customer Service. Toby from the resort went over and beyond to help us get a cab after we tried for about 45mins and got refusal pickup by a rude driver.

Everything was great from spacious rooms overlooking nature to awesome breakfast spread at Planters Shed. The staff were friendly and extremely helpful. Loved the snack/drink booth at the lobby too. Although resort is located deep inside Mandai Rainforest, we only had to walk out to the dining alley to find plenty of food options. Only downside I could think of was the fan-less lobby. Ok for guests to loiter around for a bit but I think the staff working there deserve to have at least 1 big-ass fan to help with the humidity. Overall, a great place to getaway from the rest of busy Singapore and immerse yourself into another world. Special shout-out to staff Sophen and Toby.

This is our first time to stay at Mandai Rainforest by Banyan Tree✨. The room is good with forest and lakee view. I'm really like the service from the staff of the restaurant from the breakfast!❤️. They are very warm, kind and always smile with us☺️. Big thankss to Ms. Rohini for her serviceee✨ and also Mr. Harvin, his offering us with fresh juice instead alcohol☺️ Keep it up!

If you want a luxurious escape blended with nature, Mandai Resort is an absolute must-visit. Situated right next to Mandai Wildlife, it offers the ultimate eco-adventure. While it is not cheap, it is highly affordable for the premium experience you get.Why you will love it:Amazing Room Views: Every room features a stunning view. Our Garden View Room faced a peaceful, lush paradise.Luxury "Glamping" Vibe: At night, the soothing sounds of nature make it feel like high-end camping deep in the rainforest.Breathtaking Swimming Pool: The pool offers a spectacular, unobstructed view of the surrounding wilderness.High-Tech & Eco-Friendly: Seamlessly connect your Nintendo Switch or sync Netflix from your phone to the TV for endless entertainment.Sustainable, World-Class Dining:The Planter’s Shed & Forage: These incredible on-site dining spots serve delicious, sustainable meals with ingredients grown right inside the facility.Diverse Cuisine Ranges: They cater to everyone beautifully with extensive options ranging from halal to vegetarian dishes.Staff Spotlight: Ask for Dastagir!The absolute highlight of our trip was Dastagir from housekeeping. He puts his 100% heart and soul into his work! He is incredibly fast, efficient, super friendly, and meticulously cleans and sets up the rooms to absolute perfection. He is a true asset to the resort!We will definitely be back. Highly recommended!