Mediterraneo Bay Hotel & Resort

Hotel je velmi dobře udržovaný a upřímně řečeno jeden z nejlepších, ve kterých jsme kdy bydleli. Všechno je opravdu čisté, trochu problém s komunikací, protože moc lidí nemluví anglicky, ale i tak jsme si pobyt užili. Jídlo v hlavní restauraci bylo skvělé, ale co bychom chtěli zmínit, je šéf Jarda, který nás překvapil tím, že byl z poloviny Slovák, ale jeho profesionalita byla bezkonkurenční. Hotel byl možná až příliš plný, ale on se i přes to s klidem a profesionalitou staral o všechny v restauraci. Doporučíme a určitě se vrátíme. Děkujeme.

Jídlo a pití naprosto v pořádku, jen personál na baru mohl být vstřícnější. Pokoj v naprostém pořádku, úklid perfektní. Jen chyběly věšáky či sušáky na osušky. Museli jsme házet přes balkonovou zábranu. Velké minus jsou velmi mělké bazény, největší hloubka je 150 cm na délce asi 6 metrů a plavání je tudíž nemožné. Velmi ostudný je stav lehátek na hotelové pláži a ještě k tomu za poplatek. Byly staré, zašlé a popraskané. Jinak ale všude čisto. Jediné zklamání je restaurace Takamaka, kterou bych nazval spíše parodií na asijskou restauraci respektive asijskou kuchyni. Velké minus jsou animace, které jsou na nízké úrovni a jen tak pro děti do 6 let, prostředí dětí je v hotelu nuda. Oceňuji večerní zábavu v podobě živé hudby v několika provedeních.

Při raním příjezdu čekáte na pokoj a náramek dostanete až s pokojem. Jinak veliká spokojenost se vším co hotel nabízí 👍

Naši návštěvu musím hodnotit jako zcela průměrnou. Jídlo bylo dobré, ale ničím nevynikalo, bylo to pořád stejné. Dost mi vadil přehlučený animační program. Podium bylo přímo u hotelových pokojů, když jsme chtěli jít spát dříve tak to nešlo. Animační program byl slyšet do půlnoci.Hotel byl čistý, ale na práci pokojských by se dalo také lecos zlepšit. Vřelost personálu hotelu, také nebyla na takové úrovni jak jme zvyklí.

This is my honest review Positives Hotel lovely in majority of places Plenty of outside spaces and inside spaces to chill Swim up room lovely extra add on Chunks of wall missing by door these finishing touches woukd not be a 4* Negatives •All sun beds are taken early and beds around front of pool are an additional cost which you are NOT told on arrival Cleanliness was very poor! On arrival after we were told our room wasn’t quite ready as it was being cleaned we go into our room to find hair in the bath and on the bath tiles snd in the bed. Around the toilet pan was dirty too and finger marks all over the glass to the swim up terrace. Rooms are basic and not even a mirror at the dressing table. •Check in Queue long and slow any extra information we were told by other English people staying there and not reception staff. •Pools are dirty! it even stained all white bits on swim wear yellow and the bottoms of our floaties i will include on photos •Hair found in food •Plates dirty in restaurant •Staff ( especially angel) was exceptionally rude and to my child •All kids and evening entertainment is in Spanish which was disappointing so all entertainment was pointless watching We were told by an English couple that whilst all inclusive we could eat in the evening at the grill restaurant on site. Again we were not told this on arrival by reception or the fact that we had to pay for drinks in there even tho we were all inclusive. This meal was a disaster as we ordered a mixed platter to share. It came out with 3 chicken pieces on a bone floating in oil. I said to the waitress I think she got our order wrong and she said no other meat comes after. I was confused as I had ordered a mixed platter to share. The pics on menu show ribs and other meats so seeing a plate of chicken I genuinely thought my order was wrong. The waitress typed into her translation that more chicken an pork would come after we eat the chicken. I will just add the chicken arrived at our table no more than 3 minutes after we put the order in. We decided to leave as it was pink. We upgraded to all inclusive when we got there but they wouldn’t change our bands and gave us a paper ticket to show when ordering drinks or food. This was a nightmare having to take a paper card woth you each time you get into a pool or pool area to get a drink and the times we forgot our card or my daughter went up to get her own drinks and gave our room number they would tell her shes not sll inclusive. This is not to put people off but to be totally honest about our stay. I spoke to many others there an others felt the same or had similar experiences. I will not return to this hotel and was quite disappointed with how much we have paid for this level of cleanliness and customer service