Hotel Benidorm East by Pierre & Vacances

Me and my friend was here for 4 nights over the bank holiday weekend and we would definitely not return or recommend! Staff are unwelcoming and rude! Hotel is clean but the sun loungers are so old and broken they are very uncomfortable and caused us severe back ache there is most definitely not enough sun loungers for all guests we had to lay on the floor two days and to get a bed had to que 1 hour before pool opened!! Not kettle in room very disappointing! 3 lifts that took forever to get as 10 floors and 3 lifts ridiculous! As for evening buffet it was absolutely horrendous the smell taste and variety were diabolical it’s was actually inedible we paid for breakfast and dinner but could never eat the dinner!! Not even water was available in evening meal unless paid for!! Breakfast was also very disappointing not as bad as dinner but still very poor quality and choice! Sorry but I really would not waste your money here!!

My husband and I stayed here for 4 nights over the Bank Holiday weekend. On arrival the initial hotel reception area and staff member was welcoming. We were allocated a room on the first floor which was ok (bathroom was very tired looking) but a very disappointing balcony facing a flat roof area over the reception where there were towels, clothing, cigarette buts, ash and food thrown from floors above and no view. On an evening and through the night the noise levels were ridiculous, we were woken so many times by screaming and shouting and loud music. We will definitely not be returning.

Just stayed over the bank holiday weekend had a fab stay Hotel was lovly it is up a big hill but we knew this before as it states it very very clearly in description Hotel lovly and clean pool area lovly watched them clean it every morning The sunbeds are an issue if your not up they go that fast you won't get 1 Room was lovly and clean maid came round every day you need to put a sign on door if you dont want them easy All staff very nice check in really quick 3 lifts all working never waited for 1 We didn't have food so cant comment but the food and service round the pool was lovly and quick We used the shuttle bus and also taxi which was cheap I would definitely stay here again and felt I needed to do a honest review as some of them are so bad honestly dont know where they get it from We were on a 60th birthday and there was 8 of us I only gave it 4 starts as for the sunbed situation but got to say it was really busy