Mercure Benidorm

From the moment we arrived, we received a warm welcome. The staff were extremely professional, attentive, and always ready to help with a smile. The hotel was spotless, the room was very comfortable, and every detail contributed to a relaxing and enjoyable stay. A heartfelt thank you to the entire team for your kindness, dedication, and outstanding service. You made our stay truly memorable, and we look forward to coming back again soon.

Great location - you wouldn’t know that you were in the middle of a busy area once inside the hotel especially the oool area - a little oasis! Staff amazing and helpful. Nothing too much trouble Breakfast plenty of choice

We visited here for a weekend away. It was a lovely hotel, great location, great staff. Very friendly people, all different types of groups and families with young children. Breakfast was ok, food was not very hot but a good mixture of it. Rooms were very modern, clean and well maintained. The only complaint I have for the hotel is the sun beds around the swimming pool. There’s not enough of them for the size of the hotel. A lot of shaded places only a handful are in the sun and have to wait around to be able to get onto a sunbed. Would recommend it and would visit again.

Warm welcome to the hotel but had to wait over an hour for our rooms to be ready. Check in at 3pm , we finally got our room at 4.25pm. Room lovely, modern and exceptionally clean. View nice looking onto pool and garden area which is also kept immaculate, garden very well maintained and green. Very disappointed by people smoking around the pool area, passive smoke all day long , hotel should review the smoking policy and have designated smoking areas. As a none smoker won’t be returning to this hotel. Shame really the hotel is a little gem otherwise in every way. Food and drinks lovely. Staff very friendly and professional.

Lovely hotel, great staff. Clean and good atmosphere for a more refined stay in Benidorm. The pool is especially nice