Ikos Andalusia

Úžasný týden V hotelu Ikos Andalusia jsme byli první týden v září 2024. Byla to naše třetí návštěva řetězce Ikos a opět jsme nabyli zklamáni. Ubytovali jsme se v Junior Suite Deluxe s výhledem na moře. Pokoj byl velmi prostorný, moderní, čistý, s obrovskou koupelnou a zařízeným balkonem. Nespresso káva a plně zásobený minibar doplňoval luxus. Restaurace uspokojí i nejnáročnějšího strávníka, nám nejvíce chutnalo v OUZO a Seasons pro deluxe hosty s úžasnou Eliškou. Návštěvu Provence jsme si nechali na poslední večer jako třešničku na dortu s profesionální Ninou. Velké plus dáváme za ručníky na lehátkách, množství lehátek u bazénů a u moře, protože se nikdy nestalo. že by nebylo volno. Obsluha u bazénu a u moře vás tak rozmazluje, že je musíte odmítat. Chtěli bychom vyzvednout velmi profesionální slečnu Katarinu z Deluxe Collection Team, která pozvedla služby na nejvyšší úroveň. Zařídila nám návštěvu restaurace Tikitaka v program „Dine Out“ , jedné z nejlepších místních restaurací. Pomohla nám cennými radami při návštěvě Gibraltaru, Estepony, při vyřizování pozdního odhlášení a při zvládání všech našich rozmarů. Nikdy jsme se necítili tak rozmazlováni. Služba byla bezkonkurenční, personál byl pozorný, rychlý a zdvořilý, nic nebylo příliš obtížné.

Fantastic relaxing location, right on the beach and with nicely designed buildings, pools, bars and restaurants. Our third visit, very busy this time but staff always friendly, very hardworking and mainly manage it brilliantly. A great place to unwind. In particular would recommend the Chiringuito restaurant on the beach for lunch, expertly managed by Darko. Can be busy but always worth the wait.

Just wonderful. This was our second visit and the third has already been booked! Food and environment are excellent. All staff are attentive and helpful but special mention to Natalia from Beach Club. So welcoming and attentive when we had breakfast or lunch there.

We were warmly greeted by Anita, who made us feel welcome from the moment we arrived. We enjoyed a relaxing drink while she completed the seamless check-in process. Anita then helped us book our preferred restaurants and sent us confirmation messages—such amazing service! She personally showed us to our room, pointing out the restaurants, pools, and making sure we had the app to take full advantage of everything on offer. We were both thrilled with the stunning view from our room, which was absolutely perfect. Every member of staff we encountered was outstanding, and we’d like to give special mention to a few: Darko – We had a perfect lunch at the Chiringuito on the beach; the food, staff, and setting were ideal. We also saw Darko every morning at Flavors for breakfast—he’s a truly great guy who made us feel so special. Alex at Seasons – Thank you for making our anniversary dinner so memorable. Your calm, attentive approach and spot-on recommendations made the evening exceptional. Isobel – Thank you for your patience and kindness. Jenny – You continuously served us drinks with a smile around the adult pool, and we truly appreciated it. George from Ouzo - We have a lovely evening there with him and his food expertise. The lifeguard also deserves a mention for always making us feel welcome and safe. Without exception, all of the staff were amazing but sorry I didn't get all of your names. Ikos is truly an exceptional place. The food was excellent everywhere, the rooms were kept spotlessly clean, and the beautifully maintained gardens were a joy to explore.

Thank you for such a special stay to all the ikos staff! We had our first family five holiday and it was a dream. The kids club was phenomenal and looked after our children so well with such trust and care- special shout out to Laura, Maria and Anastasia. The manager Marco looked after us so well and made sure our stay and holiday was full of special memories and the best it could be. We can’t wait to go back- thank you Ikos Andalusia you were amazing!