La Zambra

The overall experience was enjoyable, but the service lacked the flexibility and attentiveness one would expect from a five-star property. Staff appeared constrained by very rigid roles and responsibilities, which sometimes made even simple requests unnecessarily difficult. The most surprising example was being refused coffee after dinner, even when we offered to pay for it separately. In a true five-star hotel, a reasonable guest request like this should be accommodated without hesitation. A little more guest-focused flexibility would have made a significant difference.

This was our second time staying at La Zambra resort. Top notch place with nice rooms, views, great food and a super friendly staff. Fantastic swimming pools and pool areas if that's your thing. Great pizza at the bar. Nothing not to like about this place.

Great service, quietness and surroundings! Will be back whenever possible. PS. Waiter "Miguel" was outstanding and always had a very welcoming attitude.

Great experience at La Zambra. Really helpful and nice staff (thank you Nelson from checkin to help sort out everything at checkin), all the cleaning staff ladies for our 251 suite and all staff in general. The hotel is quite beautiful, well maintained, food is great. We had a wonderful time.

Incredible hotel. Zoe and Berta with guest services helped me organize a fun surprise for my son's birthday and they delivered a tremendous experience with gifts, balloons, and a scavenger hunt. He loved every minute. We also got to experience their weekly flamenco show which was as good or better as what I've paid for in Granada and Sevilla. The food and service at Palmito were fantastic and the hotel overall was clean, updated, and lovely. Highly recommend stopping here for a visit!