Occidental Puerto Banus

We recently stayed at this hotel and found it to be clean, modern, good value for money and in a convenient location, just a five-minute walk from the harbour and restaurant area. The staff were friendly and professional. Our room was spacious, with the bed configured as two singles plus a sofa bed. There was plenty of storage space, a mini fridge, kettle with drinks, sink area, dining table and chairs, and a balcony complete with a table and chairs. The big flatscreen TV offered a good selection of international channels, including the BBC. The bathroom was decent, with both rainfall and handheld shower options, good water pressure, plenty of hot water, lots of toiletries, and separate toilet and bidet facilities. The hotel itself has some very good amenities. The gym had a good selection of equipment and cleaning products available for guests to use. It could be improved by ensuring readily available drinking water for guests. The pool area looked lovely, with lots of seating in both sunny and shaded spots, although we didn't use it as it was quite busy during our stay. Food and drink portions were generous, with free-poured measures at the bars. Breakfast was included and served buffet-style. While we have experienced better breakfast offerings elsewhere, there was a reasonable variety available. The mix of guests, ranging from the classic "Brits abroad" stereotype to more discerning travellers, made for an interesting atmosphere. Unfortunately, there were a couple drawbacks. Security in the room could have been better, as there was neither a spy hole nor a security chain on the door. The biggest issue, however, was the road noise. Although the air conditioning in our room worked efficiently, we would have preferred to have jad the balcony door open but that wasn't feasible due the constant traffic noise from the busy road outside (hotel is situated next to the motorway). This was particularly noticeable if the balcony door was open and could also be heard around the pool area. It wasn't a complete dealbreaker, but it certainly detracted from the sense of relaxation we look for on holiday. Overall, this is a clean, well-equipped hotel with large rooms, good amenities and excellent staff, situated in a central location, all at a reasonable price. However, despite many positives, the road noise meant that for us the stay wasn't quite as relaxing as we'd hoped. Would we stay again? Probably not – solely because of the traffic noise.

Excellent Hotel, perfect position to the Port and Beaches. We were located in Tower 1 first floor overlooking the pool. Breakfast was first class, so many choices. Stayed at this hotel a few times and will be returning.

I visit here each year and standards are always very high, you can expect comfort and relaxation - rooms are extremely comfortable and kept well during your stay, breakfast is amazing and pool area fabulous - thank you again

Loved the location of this hotel Staff are so friendly Lots of halal options for food close by and breakfast is halal

Great hotel in a fab location for the marina and shops. Room was a great size with a fridge and balcony. Super modern and clean facilities. Although close to the road you could not hear the road noise. We are looking to rebook for September.