San Miguel Park & Esmeralda Mar

This review isn't really down to the resort itself we were completely mislead by Jet2 when we booked. Online the apartments are described as being up a "slight incline" this is a massive understatement as the hills are steep, uneven and tiresome. We had an elderly family member and a pram and the steep hills to and from the facilities were extremely frustrating. The second pool has no entertainment, no kids entertainment and the snack/drinks bar opens 11am till 1.00pm then closes until 3.30pm so for 2.5 hours the only way to get food and drinks is to navigate up and down the 2 steep hills. Again this is not described online. We were all inclusive and were told that drinks and sun loungers at the beach were included in our stay. This is a complete fabrication. We were allowed 2 euro discount on sun loungers and could only have 1 drink with a ticket provided by the hotel - which wasn't explained to us on arrival and no tickets where ever given to us. The resort has 1 bar and 1 supermarket and is definitely not for families as there are limited facilities and nothing to do for teenagers. The hotel itself is absolutely not toddler friendly, the kids disco is on a raised platform situated near the pool, how a young child hasn't injured themselves falling from the dance floor is beyond me or ended up in the pool. Overall we had a very dissapointing week. The place is beautiful, very traditional and quiet but it certainly shouldn't be advertised as a family resort.

We have just returned from a weeks’ stay, we had a one bedroom comfort apartment the rooms were spacious and cleaned daily while we were there, once we sussed the air con it worked well, you could hear other apartment doors creaking open but nothing too loud. The restaurant area is small but copes well with the guests always a chicken, pork or fish option on all inclusive no one went hungry including kids. There are 2 pools each have a small shallow sectioned off area. The top one is a little trek up a few ramps depending on room location but has a lovely view and bar serving snacks, the entertainment team are at the bottom pool and keep the kids entertained with various activities. The local area has a couple of shops which close at 8pm and a few restaurants on the beach, taxis can be ordered from hotel to go further afield. There was a lot of reserving sun beds and parasols being moved when we were there but we always found somewhere. Each night there was a mini disco for kids and face painting which went down well followed by bingo or karaoke or an act.

Just returned from a 2week stay. The rooms are spacious modern and clean. Cleaned everyday apart from Sundays. Great selection of food and drinks, something for everyone. Fresh and plentiful. Location is very very quiet. Limited shops and restaurants. The restaurants are high quality. Very close to a beautiful beach. Entertainment team Pau and Marian are great trying to meet the needs of Multi national groups. It is hilly so wouldn’t suggest staying if this would be an issue. Overall our stay was wonderful. Staff and facilities are great. Would recommend to families wanting a quiet base to explore Ibiza.

We're with a previous reviewer, Nicky, did some people go to a different hotel!? We were concerned about some of the bad reviews, but it exceeded our expectations. We had a 1 bedroom Esmeralda apartment which was spacious and clean with very comfortable beds and a large balcony with good sea view. A small kitchenette meant you could prepare food if you wished, even a stove top coffee pot. Good shower with plenty of towels. The all inclusive food was excellent, frequently replenished, with plenty of options, including some Spanish tapas dishes, paella and kids basics. All the staff were very hardworking and attentive, shout out to Alessia, who was always smiling!

Honestly reading these reviews I wonder if they visited a different hotel! We noticed straight away that people didn’t reserve the sun beds, the beach within easy walking distance is lovely with lots of sun beds and umbrellas. Ask at the hotel and you get discount off the beach sun beds and unlimited free drinks vouchers from the bar on the beach. We went for 7 days and ate out a few days but didn’t find the food repetitive at all. It was really good. The hotel is exceptionally clean and the staff are lovely. Some of the bedrooms are dated but it’s so clean that you can overlook it. The hotel is on various levels and we had a steep walk to get back to our room, but we didn’t mind that. I would rate the hotel as exceptional and I Will definitely go back