Alua Gran Camp de Mar

For the money we paid this hotel was extremely good value. It was in a much quieter and less built up area, just as we wanted, perched right on coast with it's own seating area on coast,had a free car park next to it so we could easily go for days out using our hire car and have a space to park in the evening and the half board plus option that gave us breakfast and dinner (with unlimited beer, sangria and wine) suited us perfectly. Can't comment on the value of all inclusive option as we didn't use it due to being out every day. Staff were extremely helpful and friendly. Made us feel at home.

We were pleasantly surprised with how great the location of this hotel was. If you're looking for a relaxed atmosphere and incredibly clean hotel then look no further. The staff were all amazing, from the front desk, the bar staff to the cleaning staff, every interaction was delightful. My wife and our one year old were treated so well.

Perfect location and amazing hotel. We had an amazing stay and loved every moment of our holiday. The breakfast options were great for someone without food allergies. We loved the use of the spa facilities and spent almost and entire day in there. The entertainment staff were fabulous and I could come back for karaoke night alone! Perfect holiday thank you! There are also a decent selection of shops and ample restuarants around. My only recommendation, for rooms shared by couples (single beds pushed together) the hotel should look into options to "bind" single beds together with a topper so you don't fall between the two beds during the night

Where do i begin .... we paid for a My Club room (higher graded room) with a full front seaview, Every morning a generator type noise would start up around 6.45am so dont expect to lie in, along with a man with a leaf blower coming from the Adult Bar area of the hotel its a wonder he could see in the dark. The rooms need updating badly, ours had ants too even on the 5th floor. Housekeeping left us with odd bits of toilet rolls from other rooms vacated once we had 4 of these lined up no new ones ever left. Cups and glasses where left not cleaned in our room very often, most days the tea tray was not replenised. The food is awful no taste wilting salad and all of it exposed to the elements and hot food cold. We where all inclusive but after 3 attempts on going to the restaurant we knew for our own health its better to pay and eat outside elsewhere. The drinks are water down slush puppies (cocktails) draught beer ok. Dont bother to complain as the reception staff was not service with a smile they looked so deflated. As a Hyatt member i cant believe they are affiliated with this lot, i have never stayed in such a appalling Hyatt hotel. Its such a shame as this could be a fantastic hotel, its prime position in Camp de Mar which though a small resort is beautiful. We read some reviews before we went some raising the same issues. We understood from the management replies they would be looking into the problems raised and changes made as necessary. As we had confiedence in the Hyatt brand that these would be addressed ( how wrong we were) So we went ahead and booked.

Currently here in Room 612 which is lovely Every member of staff has been super friendly and helpful, I’m not going to name names because everyone has been so very helpful in their own way Cleanliness 💯 Food 💯 Drinks 💯 Location 💯 Currently looking to come back Thank you to all the amazing people who work to make our holiday special 🥰